Describe Dynamics 365 Field Service →mediumMultiple ChoiceObjective-mapped

MB-910 Describe Dynamics 365 Field Service Practice Question

Exhibit

Refer to the exhibit.

{
  "BookingRule": {
    "Name": "HighPriorityRule",
    "Priority": 10,
    "Conditions": {
      "WorkOrderPriority": "High",
      "CustomerSLA": "Gold"
    },
    "ResourceSelection": {
      "SkillMatch": true,
      "ProximityWeight": 8
    }
  }
}

A field service manager configures a booking rule as shown in the exhibit. A high-priority work order from a Gold SLA customer arrives. Which resource will be selected first?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

The resource with the highest proximity weight

The rule selects resources that match the required skills and prioritizes proximity with a weight of 8. Option A is wrong because proximity is weighted lower than skill match (SkillMatch is true, but the rule doesn't specify weight, so skill match is a filter; proximity weight determines ranking among matching resources). Option C is wrong because skill match is a requirement, not a weight. Option D is wrong because there is no mention of certifications.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

✗
The resource with the lowest proximity weight
Why it's wrong here
Lower weight means less preferred; the rule uses a weight of 8 for proximity, likely meaning higher is better.
✓
The resource with the highest proximity weight
Why this is correct
Among resources that match the skills, the one closest (highest proximity weight) is selected.
✗
The resource with the highest certification
Why it's wrong here
Certifications are not referenced in the rule.
✗
The resource with the most skills
Why it's wrong here
Skill match is a boolean filter, not a count; all matching resources are considered.

Go deeper

MB-910 Describe Dynamics 365 Field Service Practice Question

Exhibit

Why each option matters

Option-by-option breakdown

Related to this question