MB-910 Describe Dynamics 365 Field Service Practice Question
A company wants to use AI to predict when a machine will fail and schedule proactive maintenance. Which Dynamics 365 Field Service capability should be used?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Connected Field Service with IoT and Azure Machine Learning
Connected Field Service with IoT and Azure Machine Learning can predict failures and trigger maintenance. Option B is wrong because Resource Scheduling Optimization is for scheduling, not prediction. Option C is wrong because Dynamics 365 Guides is for providing mixed-reality instructions, not for failure prediction. Option D is wrong because Dynamics 365 Customer Service is for case management, not for predictive maintenance.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Connected Field Service with IoT and Azure Machine Learning
Why this is correct
Correct. Connected Field Service with IoT and Azure Machine Learning can predict failures and trigger proactive maintenance.
- ✗
Resource Scheduling Optimization
Why it's wrong here
Wrong. Resource Scheduling Optimization is for scheduling resources, not for prediction.
- ✗
Dynamics 365 Guides
Why it's wrong here
Wrong. Dynamics 365 Guides provides mixed reality instructions, not predictive maintenance.
- ✗
Dynamics 365 Customer Service
Why it's wrong here
Wrong. Dynamics 365 Customer Service is for case management and customer support, not for predicting machine failures.
Go deeper
Related to this question
About these practice questions
This MB-910 question is part of Courseiva's 941-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.