MB-910 Describe Dynamics 365 Sales Practice Question
A company wants to ensure that sales reps can view their own opportunities but not those of other reps, while sales managers can view all opportunities. What security model should be used?
⚠ Common exam trap
Many candidates confuse 'User level' with 'Basic' access or assume that assigning the same role to all users with different access levels is impossible, when in fact you can assign different roles to different users to achieve granular visibility.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Assign sales reps a security role with User level read access and managers a role with Business Unit level access.
It uses role-based security with different access levels: sales reps get User-level read access (can only see their own records), while sales managers get Business Unit-level access (can see all records within their business unit). This directly enforces the requirement that reps view only their own opportunities and managers view all.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Use a team-based security model where all sales reps are in one team.
Why it's wrong here
Team access would give reps access to other team members' records.
- ✗
Give all users the same security role with Deep access.
Why it's wrong here
Deep access allows access to all records in the hierarchy.
- ✗
Create a security role with User level access and assign it to all users.
Why it's wrong here
User level limits to own records, but managers would also be limited.
- ✓
Assign sales reps a security role with User level read access and managers a role with Business Unit level access.
Why this is correct
User level limits reps to own records; Business Unit level allows managers to see all records in their business unit.
Go deeper
Related to this question
About these practice questions
One of 941 original MB-910 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.