The answer is to create a Power Automate flow triggered when the opportunity stage changes to 'Proposal'. This is the best approach because Power Automate uses the Dataverse 'When a stage changes' connector to listen for the specific stage transition, then automatically creates a task record assigned to the opportunity owner with a due date calculated as three days from the trigger time, requiring no manual intervention or form customization. On the Microsoft Dynamics 365 Fundamentals CRM MB-910 exam, this question tests your understanding of how to automate business processes using low-code tools versus manual workflows or custom development; a common trap is choosing a workflow or business rule, but those lack the flexibility to calculate dynamic due dates or assign tasks to the owner directly. Remember the memory tip: "Stage change plus Power Automate equals automated task creation," which highlights that only Power Automate can combine event-driven triggers with dynamic data like owner assignment and calculated dates.
MB-910 Describe Dynamics 365 Sales Practice Question
This MB-910 practice question tests your understanding of describe dynamics 365 sales. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company uses Dynamics 365 Sales to manage its sales process. The team wants to automatically create follow-up tasks for sales representatives when an opportunity reaches the 'Proposal' stage. The tasks should be assigned to the opportunity owner and due in 3 days. What is the best approach to achieve this?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "best"
Why it matters: Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a Power Automate flow triggered when the opportunity stage changes to 'Proposal'
Option D is correct because Power Automate provides the most flexible and direct way to automatically create a follow-up task when an opportunity stage changes to 'Proposal'. It can be triggered by the 'When a stage changes' Dataverse connector, then create a task record assigned to the opportunity owner with a due date calculated as 3 days from the trigger time. This approach does not require manual intervention or form customization and fully automates the business requirement.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Modify the business process flow to include a task step
Why it's wrong here
Business process flows include stages and steps, but they do not automatically create tasks without additional customization.
✗
Configure an email template to be sent when the stage changes
Why it's wrong here
Email templates send emails, not create tasks.
✗
Use a stage-specific form to display a task subgrid
Why it's wrong here
Subgrids display existing records, they do not create tasks automatically.
✓
Create a Power Automate flow triggered when the opportunity stage changes to 'Proposal'
Why this is correct
A flow can create a task and set owner, due date, and other fields.
Clue confirmation
The clue word "best" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse business process flow task steps (which require manual creation) with automated task generation, leading them to select Option A, not realizing that Power Automate is required for true automation.
Detailed technical explanation
How to think about this question
Under the hood, Power Automate uses the Dataverse connector's 'When a row is selected' trigger with the 'Stage change' condition, which listens to the 'opportunity' entity's 'stageid' field. The flow then uses the 'Add a new row' action to create a task record, setting the 'ownerid' to the opportunity owner's GUID and the 'scheduledend' to addDays(utcNow(), 3). A subtle behavior is that the stage change trigger fires only when the stage is explicitly updated via the business process flow, not when the opportunity is simply edited; this ensures the task is created exactly once per stage transition.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Describe Dynamics 365 Sales — This question tests Describe Dynamics 365 Sales — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Create a Power Automate flow triggered when the opportunity stage changes to 'Proposal' — Option D is correct because Power Automate provides the most flexible and direct way to automatically create a follow-up task when an opportunity stage changes to 'Proposal'. It can be triggered by the 'When a stage changes' Dataverse connector, then create a task record assigned to the opportunity owner with a due date calculated as 3 days from the trigger time. This approach does not require manual intervention or form customization and fully automates the business requirement.
What should I do if I get this MB-910 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "best". Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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