MB-910 Describe Dynamics 365 Field Service Practice Question
A company uses Dynamics 365 Field Service and wants to track inventory of parts on technician vans. The company also needs to know which parts are used on each work order. What should the company configure?
⚠ Common exam trap
Candidates often confuse 'work order products' (which track what is billed or used on a work order) with inventory management features, but work order products do not handle stock levels or van inventory adjustments, which require inventory journals.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Inventory journals
Inventory journals in Dynamics 365 Field Service are used to track parts inventory on technician vans and record adjustments, transfers, or usage. They allow the company to maintain accurate stock levels for van inventory and link parts consumption to specific work orders, ensuring traceability of which parts are used on each job.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Work order products
Why it's wrong here
Work order products record parts used but do not track van inventory levels.
- ✗
Purchase orders
Why it's wrong here
Purchase orders are for ordering parts, not tracking usage.
- ✓
Inventory journals
Why this is correct
Inventory journals track inventory adjustments, including parts used on work orders.
- ✗
Inventory transfers
Why it's wrong here
Inventory transfers move parts between warehouses but do not track usage.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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