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JN0-106 · domain

troubleshooting

Practise Juniper Networks Certified Associate Junos JNCIA-Junos troubleshooting practice questions — original exam-style scenarios with answer choices, explanations, and analysis of common mistakes.

156 questions45 easy55 medium56 hard

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What this domain covers

What to know about troubleshooting

troubleshooting questions test whether you can apply the concept in context, not just recognise a definition.

How the topic appears in realistic exam-style scenarios.

Which detail in the question changes the correct answer.

How to eliminate plausible but wrong options.

How to connect the question back to the wider exam objective.

Watch out for

Common troubleshooting exam traps

  • Answering from memory before reading the full scenario.
  • Missing a constraint such as cost, availability, security, scope or command context.
  • Choosing a broad answer when the question asks for the most specific fix.
  • Ignoring why the wrong options are tempting.

Question index

All troubleshooting questions (156)

Click any question to see the full explanation, or start a practice session above.

1

Refer to the exhibit. Which interface has a physical layer connectivity problem?

Easy
2

An administrator executes 'show route 192.168.1.0/24' and sees no output, but the route is configured. Which command should be used to display the reason the route is not active?

Medium
3

Order the steps to configure a user account with a password in Junos.

Medium
4

A network engineer is configuring a Juniper device in a production network. They have applied several changes to the candidate configuration and run 'commit check', which passes. After a brief pause, they run 'commit' but receive the error: 'commit failed: configuration database modified by another user. Please reload the configuration and try again.' The engineer is the only person currently logged into the device, but they know that another engineer was working on the same device earlier and may have left a commit pending. What is the most likely reason for the commit failure?

Medium
5

An engineer wants to revert all uncommitted changes in the candidate configuration and start fresh from the currently active configuration. Which command should be used?

Easy
6

A network operator needs to upgrade the Junos OS on the backup RE (re1) of a dual-RE system. Which procedure ensures that only the backup RE is upgraded and rebooted without affecting the forwarding plane?

Hard
7

A router has two routes to the same destination: one with preference 10 and metric 5, and another with preference 15 and metric 3. Which route will be installed in the forwarding table?

Medium
8

A Juniper device has multiple candidate configurations loaded. The administrator wants to discard all uncommitted changes and revert to the last committed configuration. Which command should be used?

Easy
9

A host in VLAN 10 can ping a host in VLAN 20 without a default gateway configured. What feature is likely enabled on the router that interconnects the VLANs?

Hard
10

While in configuration mode, an administrator wants to see the difference between the candidate configuration and the active configuration. Which command accomplishes this?

Hard
11

A company runs a Juniper SRX firewall cluster consisting of two nodes (node0 primary, node1 secondary). The cluster has been stable. During maintenance, you modify the configuration on node0 and commit. After the commit, the cluster status shows node1 as 'ineligible'. You suspect a configuration mismatch. What should you do to synchronize the configuration without disrupting traffic?

Hard
12

Refer to the exhibit. An administrator needs to ensure that all emergency (emerg) messages are logged to the console. Based on the configuration shown, which statement is correct?

Medium
13

A network administrator is configuring a new interface and wants to ensure that the interface is enabled and can pass traffic. Which configuration element is required?

Medium
14

A network engineer needs to upgrade Junos on an MX router with dual Routing Engines (RE0 and RE1). What is the recommended procedure to minimize downtime?

Medium
15

A network administrator wants to see the current CPU load average over the last 1, 5, and 15 minutes on a Juniper device. Which command displays this information?

Easy
16

A junior administrator wants to view the current active configuration on a Juniper device. Which operational mode command should be used?

Easy
17

A static route is configured with next-hop 10.0.0.1, but the route does not appear in the routing table. The interface ge-0/0/0 has IP 192.168.1.2/24 and is up. What is the most likely reason?

Medium
18

Which TWO statements describe correct methods to enter configuration mode? (Choose two.)

Easy
19

A technician notices that the /var partition on a Junos device is 95% full. Which action will immediately free up disk space without affecting device operation?

Hard
20

Refer to the exhibit. What does this command accomplish?

Easy
21

Which two factors determine whether a route is active for a given destination when multiple routes from different protocols exist? (Choose two.)

Medium
22

An engineer wants to configure a static route that will be used only if the primary route (learned via OSPF) becomes unavailable. Which feature should be used?

Easy
23

Which field in an Ethernet frame is used by a switch to learn which source MAC address belongs to which port?

Medium
24

A company has multiple Juniper devices and wants to standardize configuration snapshots for backup and audit purposes. What is the best practice?

Medium
25

Refer to the exhibit. The network administrator made a change that caused connectivity loss. They need to revert to the configuration before the most recent commit. Which command would accomplish this?

Medium
26

Order the steps to reset the root password on a Junos device via the console.

Medium
27

Refer to the exhibit. Why is the route for 192.168.1.0/24 hidden?

Easy
28

You are troubleshooting a network connectivity issue at a medium-sized company that uses Juniper EX4300 switches. Users in VLAN 100 (10.10.100.0/24) report that they cannot access a server in VLAN 200 (10.10.200.0/24). The switch has IRB interfaces configured for both VLANs and is acting as the default gateway. The IRB interfaces are up and have correct IP addresses. The server and users have correct IP configurations. 'show arp' on the switch shows incomplete entries for some hosts in VLAN 100. 'show ethernet-switching table' shows MAC addresses for users are present on the correct access ports. However, pings from the switch to a user in VLAN 100 fail. What is the most likely issue?

Medium
29

An administrator configures a static route to 192.168.2.0/24 with next-hop 10.0.0.1. The route does not appear in the routing table. What is the most likely cause?

Easy
30

A network administrator is trying to configure a firewall filter on a Juniper device. They enter configuration mode and type 'set firewall family inet filter BLOCK-ICMP term 1 from protocol icmp'. They then type 'set firewall family inet filter BLOCK-ICMP term 1 then reject'. After committing, they notice that ICMP traffic is not being blocked. They run 'show configuration firewall' and see the filter is present. They run 'show firewall filter BLOCK-ICMP' to see the counters and notice the packet count is zero. What is the most likely reason?

Hard
31

You are troubleshooting an OSPF adjacency issue between two Juniper MX series routers, R1 and R2, both running Junos 18.2. They are directly connected via a Gigabit Ethernet link. R1's interface ge-0/0/0 is configured with IP 192.168.1.1/24, and R2's ge-0/0/0 is configured with IP 192.168.1.2/24. Both interfaces are in OSPF area 0.0.0.0. The physical connectivity is confirmed up, and both interfaces are administratively enabled. You have checked that the hello and dead intervals match (hello 10, dead 40), the area IDs are identical, and the subnet masks are /24. No firewall filters are blocking OSPF. The OSPF configuration on R1 includes 'authentication-type md5' and 'authentication-key juniper123' under the interface. On R2, the configuration also includes 'authentication-type md5' but the key is 'juniper321'. Both routers have loopback addresses as router IDs: 1.1.1.1 for R1 and 2.2.2.2 for R2. No explicit OSPF network type is set, so the default is broadcast. Despite these configurations, the OSPF adjacency state on both routers remains in INIT. What is the most likely cause of this issue?

Medium
32

A junior engineer is troubleshooting connectivity issues and wants to trace the path packets take to a remote destination. Which Junos command should be used?

Medium
33

Scenario: Your company has a Juniper MX Series router at a branch office running Junos 18.4. The device has been in production for two years with a stable configuration. Yesterday, a senior engineer made several changes to the OSPF configuration to optimize routing for a new link. They committed the changes and left for the day. This morning, the branch office experiences intermittent connectivity, and the OSPF neighbor relationships are flapping. You suspect the recent OSPF changes caused the issue. You have remote console access to the router. The goal is to restore network stability as quickly as possible while preserving the ability to re-apply the changes after troubleshooting. Which course of action should you take?

Hard
34

What is the primary function of the fxp0 interface on a Juniper device?

Easy
35

A network administrator is troubleshooting a missing route in the routing table. The route is learned via OSPF, and the OSPF neighbor adjacency is up. Which command would help determine if OSPF received the route?

Easy
36

You are managing a Juniper MX240 router at a small ISP. The router has been operating normally for months. This morning, a customer reports intermittent packet loss on their connection, which is served by interface ge-0/0/2. You SSH into the router and run 'show interfaces ge-0/0/2 extensive'. The output shows input errors increasing rapidly, including CRC errors and frame errors. The interface is up/up. You also notice that the interface statistics show a high number of carrier transitions. The cable connecting the router to the customer's CPE was recently replaced by the customer's technician. What is the most likely cause of the errors and the correct action to resolve the issue?

Easy
37

Refer to the exhibit. The OSPF neighbor adjacency repeatedly goes up and down on R1. What is a likely cause?

Hard
38

Refer to the exhibit. A security analyst sees repeated login failures from 10.0.0.2 for user1. Which Junos feature can be used to automatically block further login attempts from that IP?

Hard
39

A junior network administrator is setting up a Juniper MX router for the first time. After powering on the device, the administrator notices that the LED on the front panel blinks amber and the device does not complete the boot process. The console displays messages reporting file system errors. The administrator has no previous configuration changes and the device was shipped with factory defaults. Which action should the administrator take to resolve the boot issue?

Easy
40

A technician needs to load a new configuration file that replaces only the specific hierarchy paths present in the file, leaving all other existing configuration unchanged. Which load statement is appropriate?

Medium
41

A network administrator accidentally deleted a vital part of the configuration while in configuration mode. They need to revert to the previous configuration without losing recent changes that are correct. Which action should they take?

Medium
42

A network engineer wants to quickly restore the device to a known good configuration after a failed change. What is the recommended approach?

Easy
43

Refer to the exhibit. If the primary next-hop (192.168.1.1) becomes unreachable, what will happen to the route?

Medium
44

Refer to the exhibit. What is the purpose of the 'unit 0' statement?

Medium
45

A network administrator makes several changes to the configuration but decides to discard all uncommitted changes and start fresh. Which command should be used to revert the candidate configuration back to the current active configuration?

Medium
46

A network is experiencing intermittent routing loops. The engineer discovers that routes are being redistributed from OSPF into BGP and then from BGP back into OSPF on different routers. What is the most effective way to prevent this?

Medium
47

A router receives two OSPF routes for 10.10.10.0/24: one intra-area with preference 10 and metric 1, and one external type 2 with preference 150 and metric 20. Which route is selected as active?

Hard
48

Which THREE statements about the 'commit' command are correct?

Hard
49

Refer to the exhibit. Why is the static route not active?

Hard
50

You are a network engineer at a company that operates a pair of Juniper SRX firewalls in an active/passive cluster (Chassis Cluster). The cluster has been running Junos 15.1X49-D100 for over a year. Management has mandated an upgrade to a newer version to address security vulnerabilities. You follow the recommended upgrade procedure and successfully upgrade the primary node (node0) first, then failover to make node0 the backup, and upgrade the new primary (node1). After the upgrade, both nodes have the same version and appear to be in the cluster, but you notice that the backup node (node0) is stuck in 'ineligible' state and does not synchronize configuration changes. What is the most likely cause?

Medium
51

An engineer needs to apply a configuration change to the Junos device that must survive a reboot. Which configuration mode command should be used to save the changes?

Medium
52

A network administrator is configuring a new subnet for servers that must not communicate with each other directly but must be able to reach a default gateway. Which type of route should be configured on the servers?

Easy
53

An engineer wants to roll back to the previous configuration. Which command should be used?

Medium
54

Order the steps to configure firewall filters (ACLs) in Junos.

Medium
55

Which TWO commands can be used to monitor system log messages in real-time?

Medium
56

In a dual Routing Engine (RE) setup, an engineer commits a configuration change that should be applied to both REs synchronously. What is the correct command to ensure both REs receive the same configuration immediately?

Hard
57

A company has a Juniper MX router acting as a BGP route reflector. The router has two routing instances: 'internet' and 'management'. The 'internet' instance uses a firewall filter to block traffic to the router's loopback address from external sources. After a recent configuration change, the engineer notices that SSH access to the router's loopback IP (10.0.0.1) from the internal management network (192.168.0.0/16) is being dropped. The firewall filter for the loopback interface in the 'internet' instance is correctly configured to allow traffic from 192.168.0.0/16. The management instance has no firewall filter applied. The engineer suspects that the issue is related to how the routing instances interact with the loopback interface. Which of the following is the most likely cause and solution?

Hard
58

A senior network administrator is logged into a Juniper device in operational mode. They need to make a configuration change to the BGP group 'INTERNAL'. They type 'configure terminal' and receive 'unknown command'. They then type 'configure' and enter configuration mode. They make the needed changes and exit configuration mode using 'exit'. They then try to view the active configuration to verify the changes by typing 'show configuration | match INTERNAL'. They see no output. What is the most likely reason?

Hard
59

A route learned via BGP appears as 'hidden' in the routing table. Which condition is most likely the cause?

Hard
60

An administrator is asked to check the system log files for any error messages related to interface failures. Which command would be most efficient?

Easy
61

Your company runs a Juniper MX480 router as the core gateway. The router has been experiencing intermittent connectivity issues with a remote site over a point-to-point OC3 link. Users report that the link goes down for a few seconds several times a day. You suspect that the issue might be related to physical layer errors or framing. You need to determine the cause and collect relevant data to present to the service provider. Which course of action should you take first?

Hard
62

Your Juniper router is running OSPF with multiple neighbors. You have a prefix 10.10.10.0/24 that is being learned via OSPF from two different routers: Router A with metric 30 and Router B with metric 20. The OSPF route from Router B is active. You want to ensure that traffic to 10.10.10.0/24 uses the path through Router A instead, even though it has a higher metric. You cannot change the OSPF metric on Router A. Which action should you take?

Medium
63

Which two statements about static routes in Junos OS are correct?

Medium
64

Which two commands can be used to monitor real-time interface statistics and errors on a Junos device?

Medium
65

Which Junos CLI mode allows a user to view the configuration and execute operational commands, but not make configuration changes?

Easy
66

A network engineer is troubleshooting OSPF adjacencies between two Juniper routers. The routers are directly connected and have matching OSPF configurations except for the router IDs. Router A has router-id 10.0.0.1, Router B has router-id 10.0.0.2. The adjacency remains in the EXSTART state. What is the most likely cause?

Hard
67

A network engineer needs to make a change to a Junos device and ensure the change can be reverted if it causes issues. Which feature should be used?

Easy
68

You are a junior network engineer at a company that uses Juniper MX routers. You are troubleshooting a connectivity issue on a branch router. The branch router has two upstream links to the corporate network: ge-0/0/0 (10.1.1.1/30, connected to core router A) and ge-0/0/1 (10.1.1.5/30, connected to core router B). The branch router runs OSPF and has a default route learned from both upstream routers. The routing table shows two equal-cost default routes via both next hops. However, traffic from the branch to the corporate network is experiencing intermittent high latency and some packet loss. You suspect that asymmetric routing is causing issues because the return traffic is not following the same path. You want to influence the router to prefer one upstream link for all traffic to the corporate network. You have decided to adjust the OSPF metric on the branch router to make the link to core router A more preferred. You are in configuration mode on the branch router. Which single configuration change will accomplish this goal?

Hard
69

A router has a directly connected route to 10.10.10.0/24 on interface ge-0/0/0.0, a static route to the same prefix with next-hop 192.168.1.1, and an OSPF route to the same prefix. Which route is active in the routing table?

Easy
70

Which TWO statements about route preferences in Junos are correct?

Easy
71

An engineer needs to check if the device has any pending changes that have not been committed. Which operational command should they run?

Hard
72

During a network traffic storm, a Juniper EX switch's CPU utilization spikes to 100%. Which command would best help identify the cause?

Hard
73

Which TWO commands can be used to view the current running configuration?

Medium
74

A network engineer is troubleshooting connectivity between two directly connected Juniper routers. The interface on Router A shows 'up' but no packets are being received from Router B. Which command should the engineer use on Router A to check if the interface is expecting to receive a specific encapsulation type?

Medium
75

A company wants to implement best practice for password recovery on Juniper devices to avoid service disruption. Which of the following is the recommended method?

Easy
76

Refer to the exhibit. A frame with destination MAC 00:0c:29:2a:3b:4d arrives on interface ge-0/0/0. What action will the switch take?

Easy
77

Refer to the exhibit. What is the most likely cause of the error?

Hard
78

A network must forward traffic to 10.1.1.0/24 through a specific next-hop 192.168.1.1, even if a dynamic route with a lower preference is available. Which configuration will achieve this?

Hard
79

During a maintenance window, an engineer issues 'commit confirmed 5' but the change causes a connectivity loss. The engineer is unable to reconnect to the device before the timeout expires. What will happen?

Hard
80

A network engineer sees an unknown unicast flood on a Juniper EX switch. Which mechanism is most effective at reducing such floods?

Hard
81

Which TWO statements are true about the Junos file system? (Choose two.)

Medium
82

Which THREE statements are true about commit operations in Junos OS?

Hard
83

A network engineer needs to view the operational status of all interfaces on a Junos device, including those that are disabled. Which command should be used?

Medium
84

Which command is used to verify that the current active configuration is the same as the candidate configuration?

Medium
85

A network administrator notices that traffic between two VLANs is not reaching its destination. The switch has an IRB interface configured with an IP address in each VLAN's subnet. What is the most likely missing configuration?

Medium
86

You are a network engineer for a company that uses two Juniper routers, R1 and R2, connected via an Ethernet link. R1 and R2 are running OSPF in the same area, and R2 also has an eBGP session with a service provider to reach the internet. On R1, you have configured a static route to the subnet 172.16.10.0/24 with a next-hop of 192.168.1.2, which is the IP address of R2's interface facing R1. You have verified that the static route is configured correctly in the configuration, but traffic from R1 to 172.16.10.0/24 is not being forwarded. You check the routing table on R1 and see that the static route is present but marked as 'hidden'. You also notice that R1 has an OSPF-learned route to 192.168.1.0/30 (the link between R1 and R2) with a cost of 1. What is the most appropriate next troubleshooting step?

Easy
87

A static route to 10.0.0.0/8 has next-hop 192.168.1.1. The route is not installed in the routing table. Which condition must be met for the route to become active?

Hard
88

An engineer is troubleshooting a network issue where hosts on the same VLAN cannot communicate with each other. Which configuration element is most likely missing?

Easy
89

You are a network engineer for a service provider that recently deployed a Juniper MX router at a new Point of Presence (PoP). The router is used to aggregate customer connections and exchange routes with upstream providers via BGP. After the initial configuration, you notice that the router is not learning any routes from one of the upstream BGP peers. You have verified that the BGP session is established (state Established) and that the peer is sending routes. You suspect that the issue might be related to the firewall filter or routing policy. You want to determine if any inbound routes are being rejected and why. Which command would provide the most direct information about why routes are being rejected?

Hard
90

You are managing a Juniper MX router that serves as a BGP route reflector for multiple customer VPNs. The router has two routing engines (RE0 and RE1) in a graceful switchover (GRES) configuration. During a routine maintenance window, you need to upgrade the Junos OS from version 18.1R1 to 20.2R2. The upgrade must minimize traffic disruption. You have already staged the new image on both REs. Which sequence of commands ensures minimal impact?

Hard
91

Based on the exhibit, what is the most likely impact on the router?

Hard
92

An administrator notices that after committing a configuration change on a Juniper MX router, the device loses connectivity to the management network. The management interface is part of a dedicated management routing instance. Which of the following is the most likely cause?

Hard
93

An engineer enables Spanning Tree PortFast on a switch port connected to a host. Later, another switch is connected to that same port, causing a loop. What feature could have prevented this?

Hard
94

A network engineer accidentally committed a configuration on a Juniper router that caused a loss of management access via SSH and SNMP. The engineer has console access and the device is still operational. Before the change, the engineer had saved a rescue configuration using 'request system configuration rescue save'. Which action should the engineer take to restore management access most quickly?

Hard
95

Refer to the exhibit. An engineer runs the command shown. What does this output indicate?

Hard
96

A switch receives a unicast frame with a destination MAC address that is present in its MAC address table. How does the switch process the frame?

Easy
97

Refer to the exhibit. An administrator notices the /var partition is nearly full. Which command can be used to safely reclaim disk space?

Easy
98

Which TWO statements about configuration archival in Junos are true?

Easy
99

A network engineer needs to restore the factory-default configuration on a Junos device. Which command sequence is correct?

Medium
100

Which TWO commands can be used to view the current routing table entries for IPv4 unicast routes?

Hard
101

Two routers running IBGP with full mesh have a routing loop for prefix 10.1.1.0/24. Both routers have an IBGP route (preference 170) for the prefix with next-hop 10.2.2.2, and an OSPF route (preference 10) for the same prefix. The OSPF next-hop on each router points to the other router's loopback interface. Which action should be taken to stop the loop while preserving BGP route advertisement?

Hard
102

You are administering a Juniper MX240 router that provides connectivity to multiple customer sites. The router uses BGP to exchange routes with two upstream ISPs. Recently, you applied a new firewall filter to the loopback interface to restrict management access. After committing the configuration, you can no longer establish SSH sessions to the router from the management network. You are currently connected via console. The loopback filter is still applied. You suspect the filter is blocking SSH traffic from the management network. What should you do to restore SSH access without losing the other filter rules?

Hard
103

A technician needs to view the last 50 log messages from the system log file. Which command accomplishes this?

Easy
104

What is the purpose of the 'commit confirmed' command in Junos OS?

Easy
105

Refer to the exhibit. An operator tries to ping 192.168.1.2 from this router and fails. The router can ping itself (192.168.1.1). What is the most likely cause?

Medium
106

A router receives a packet with destination IP 10.1.1.100. The routing table contains two entries: a static route to 10.1.1.0/24 via 192.168.1.1, and an OSPF route to 10.1.1.0/25 via 192.168.2.1. Which route will the router use?

Medium
107

A technician notices that the /var partition is filling up on a Juniper device. Which action would be most appropriate to free up space while preserving critical logs?

Medium
108

Which TWO statements about configuration groups in Junos are correct? (Choose two.)

Hard
109

Which configuration group feature allows an administrator to apply common configuration settings to multiple interfaces without repeating the configuration?

Easy
110

What happens when a user issues the 'request system reboot' command without any options?

Hard
111

An engineer is designing a network and needs to ensure that management traffic (SSH, SNMP) is always permitted, even if an interface firewall filter is applied. Which Juniper best practice should be followed?

Hard
112

A network engineer configures a static route to a remote network. They want the route to be automatically removed from the routing table if the directly connected interface used to reach the next hop fails. Which configuration approach should be used?

Easy
113

You are a network administrator for a service provider that uses Juniper MX series routers to provide MPLS VPN services to customers. Management has requested that you implement a secure out-of-band management (OOBM) solution for all MX routers to ensure that management traffic is isolated from the production network, reducing the risk of unauthorized access and management plane attacks. You are tasked with designing the OOBM solution using a dedicated management interface (me0) and a separate management routing instance. Which of the following best practices should you follow?

Easy
114

Refer to the exhibit. The route for 192.168.0.0/16 is hidden. What is the most likely reason?

Hard
115

An organization has two ISPs and wants to load-balance traffic equally across both links for all outbound traffic. Which routing configuration approach should be used?

Medium
116

A host needs to verify that its assigned IP address is not already in use on the network. Which type of packet does the host send?

Easy
117

You are a network engineer for a company that has just deployed a Juniper SRX firewall in a branch office. The device has multiple interfaces: ge-0/0/0 connected to the internet, ge-0/0/1 connected to the internal LAN (192.168.1.0/24), and ge-0/0/2 connected to a DMZ (10.0.0.0/24). After initial configuration, you attempt to ping from the SRX to a server on the internet (8.8.8.8) but receive no response. You also notice that internal users can access the internet. You have verified the routing table shows a default route via ge-0/0/0. The security policies appear correct. You suspect the issue is related to interface configuration. What is the most likely cause and the correct course of action?

Medium
118

Your company operates a dual-homed network with two Juniper MX routers (R1 and R2) each connected to a different ISP. R1 uses BGP to receive a default route from ISP-A (preference 170), and R2 uses BGP to receive a default route from ISP-B (preference 170). Additionally, both routers have a static default route pointing to a local next-hop (192.0.2.1) with preference 5 for backup. R1 and R2 are connected via an internal link (10.0.0.0/30) and run OSPF to exchange internal routes. You notice that traffic from internal hosts is always exiting via R1's ISP-A link, even when R1's BGP session to ISP-A goes down. The OSPF routes are preferred. You want traffic to fail over to R2's ISP-B link when R1 loses its BGP default. Which configuration change should you make?

Hard
119

Which command displays the status of all configured interfaces, including administrative and operational status?

Easy
120

Arrange the steps to configure an IPsec VPN on a Junos SRX in the correct order.

Medium
121

You are responsible for a Juniper MX router that connects two customer sites over a Layer 3 VPN. The router is configured with BGP for VPN routes and uses MPLS to forward traffic. Recently, the customer reported that traffic from Site A (10.0.1.0/24) to Site B (10.0.2.0/24) is intermittently failing. You check the routing table on the router and see that both routes are present with valid next-hops. However, when you ping from the router's loopback to the remote site's loopback, the ping succeeds. MPLS labels are being assigned and the LSP is up. You also notice that when the failure occurs, the router's BGP session to the remote PE is still established. The failure seems random and lasts a few seconds before recovering. Which troubleshooting step is most likely to identify the root cause?

Hard
122

Refer to the exhibit. What does the 'user' type indicate about the route?

Easy
123

Refer to the exhibit. What is the most likely cause of this BGP route being hidden?

Hard
124

A router has two ISIS adjacencies to the same router, both with equal metrics. The router installs both routes in the routing table and performs load balancing. The network team wants to verify that both next-hops are being used for a particular destination. Which command provides this information?

Hard
125

A network engineer suspects a hardware issue on an interface. Which command provides the most detailed hardware error counters, including CRC errors, framing errors, and runts?

Medium
126

Which TWO commands can be used to view the system log messages on a Juniper device? (Select two.)

Easy
127

A network administrator configures a static route on a Juniper device: `set routing-options static route 192.168.100.0/24 next-hop 10.0.0.1`. The administrator verifies the route is present in the routing table but notices it is not active. What is the most likely cause?

Easy
128

A network engineer made several configuration changes on a Juniper QFX switch to implement new VLANs. After committing the changes, the engineer realized that the new configuration caused a critical loss of connectivity to the management network. The engineer needs to revert to the previous configuration that was working. The switch is still accessible via the console port, and the engineer has privilege level access. The previous configuration was committed two commits ago, and the current active configuration is the problematic one. Which action should the engineer take to restore the previous working configuration?

Hard
129

A company has two Juniper routers in a high-availability cluster with dual Routing Engines. The administrator performs a commit on the primary RE. What is the effect of using the 'commit synchronize' command?

Hard
130

A Junos device has multiple configuration files saved. Which command shows the available rollback configurations?

Medium
131

A Juniper device fails to boot and stops at the 'loader>' prompt. What is the most likely cause of this issue?

Hard
132

During troubleshooting, an engineer needs to view real-time logging messages on a Junos device. Which command should be used?

Hard
133

An operator wants to monitor the temperature and voltage sensors on a Juniper chassis. Which command displays current sensor readings?

Hard
134

You are a network administrator for a large enterprise. You have a Juniper SRX firewall that is used as the primary internet gateway. Users are reporting that they are unable to access certain external websites. You check the device and find that the security policies appear correct, and the routing is in place. You suspect that the issue might be related to the DNS resolution. You want to verify that the device can resolve DNS names and that the DNS server configuration is correct. Which command should you use to test DNS resolution from the Juniper device?

Medium
135

A network administrator notices that the CPU utilization on an MX240 router has been consistently above 90% for the past hour. Users are reporting intermittent connectivity issues. The administrator logs in and runs 'show system processes extensive' which shows the Routing Protocol Daemon (rpd) consuming 70% of the CPU. Further investigation reveals that the router has over 5000 BGP prefixes from multiple peers. The administrator suspects that the high CPU is due to continuous route processing. What should the administrator do to immediately reduce CPU load while maintaining network stability?

Easy
136

You are the network engineer for a mid-sized enterprise with a Juniper MX router running Junos. The router has two uplinks to the internet: one to ISP-A via ge-0/0/0 (10.0.0.1/30) and one to ISP-B via ge-0/0/1 (10.0.0.5/30). You have configured static default routes to both ISPs: one to 10.0.0.2 and one to 10.0.0.6. Both routes have the same preference (default 5) and metric. You enabled ECMP to load-balance outbound traffic. After testing, you notice that all traffic is being sent only to ISP-A, and none to ISP-B. You verify that both interfaces are up and that the next-hop addresses are reachable. You check the routing table and see both routes are active but with different next-hop counts. What is the most likely cause of the traffic not being load-balanced?

Hard
137

Your data center uses Juniper QFX5110 switches as leaf nodes in a Virtual Chassis Fabric (VCF) topology with QFX5100 as spine nodes. You are adding a new QFX5110 leaf node to the fabric. The new switch is physically connected to all spine nodes as per the cabling guidelines. However, after powering on the new switch, it does not automatically join the fabric. The existing fabric shows the new switch's member ID as 8, but it remains in 'standalone' state. The VCF has been operational for several months without issues. You check the configuration on the existing VC and notice that the 'virtual-chassis' configuration does not include the new member. What is the most likely reason the new switch does not join?

Medium
138

Refer to the exhibit. An administrator wants to see authentication-related logs like SSH logins. In the current configuration, which log file contains this information?

Medium
139

A network operator needs to backup the current configuration to a file on the local flash. Which command accomplishes this?

Medium
140

A company is deploying an EVPN-VXLAN fabric with Juniper QFX switches. To provide inter-subnet routing, which interface type must be configured?

Hard
141

An engineer configures a static route to 192.168.0.0/16 with next-hop 172.16.1.1. The static route appears as 'hidden' in the routing table. What is the most likely cause?

Medium
142

Refer to the exhibit. How many next hops are installed for the 10.1.1.0/24 route?

Easy
143

A Juniper router is configured with two static routes to the same destination network, both with the same preference. One route has a metric of 5, the other a metric of 10. Which route will be installed in the routing table?

Medium
144

A Juniper device receives several routes to the same destination prefix from different routing protocols. Which parameter is used first to select the active route?

Easy
145

Refer to the exhibit. Based on the log messages, what is the most likely cause of the interface flapping?

Hard
146

Refer to the exhibit. Why is the static route not active?

Hard
147

Which TWO statements about configuration storage in Junos are true?

Easy
148

Which THREE of the following statements are true regarding Junos OS commit operations?

Hard
149

An engineer needs to view the current active configuration of a Junos device without making any changes. Which CLI mode should they use?

Easy
150

You are a network engineer responsible for a Juniper MX240 router in a data center. The router is running Junos 18.2R1 and you need to upgrade it to 19.1R2 to fix a critical security vulnerability. You establish an SSH session to the router and enter configuration mode to prepare the upgrade. While in configuration mode, you notice that the candidate configuration contains several uncommitted changes from a previous engineer that attempted to modify BGP settings but introduced a syntax error. The candidate configuration fails any commit operation due to this error. The currently active configuration is stable and the router is handling production traffic. The upgrade process requires you to change the boot media and specify the new image. Which action should you take to clear the candidate configuration and proceed with the upgrade?

Medium
151

You are a network engineer for a large enterprise deploying a new data center using a spine-and-leaf architecture with Juniper QFX5100 switches. The underlay network uses OSPF for loopback reachability, and the overlay uses EBGP for EVPN. The leaf switches are configured as VTEPs (Virtual Tunnel Endpoints). One of the leaf switches, leaf-03, cannot establish OSPF adjacency with its spine switch, spine-01. The interfaces are up/up and the IP addresses are correctly configured. 'show ospf neighbor' on leaf-03 returns nothing. 'show ospf interface' shows the interface is in state DOWN. Both switches are configured with the same OSPF area (0.0.0.0) and the same hello interval (10 seconds). The MTU on both sides is 1500. Authentication is not configured. The spine switch has multiple OSPF neighbors from other leaves. The network is in production and other leaf switches are working fine. What is the most likely cause of the problem?

Hard
152

Which THREE modes can be used to enter configuration mode in Junos? (Choose three.)

Easy
153

Refer to the exhibit. A host connected to ge-0/0/1 cannot reach a host connected to ge-0/0/2 even though both are in VLAN10. What is the most likely cause?

Medium
154

A network operations team has received a new Juniper router to replace an existing legacy router. The team needs to apply a baseline configuration that includes system settings, interfaces, and security policies. The configuration is provided as a text file containing Junos configuration hierarchy syntax (e.g., 'system { host-name... }'). The engineer connects to the console and sees the prompt 'root@%'. What is the most efficient way to apply the configuration?

Medium
155

Which two events typically trigger a change to the routing table? (Choose two.)

Medium
156

You are a junior network engineer tasked with upgrading the Junos OS on a pair of EX3400 switches that are in a Virtual Chassis. You have downloaded the new software image to the primary switch. Before performing the upgrade, you must verify the image's integrity and check the current version. Which sequence of commands should you use?

Easy

Frequently asked questions

What does the troubleshooting domain cover on the JN0-106 exam?
troubleshooting questions test whether you can apply the concept in context, not just recognise a definition.
How many questions are in this domain?
This page lists all 156 troubleshooting questions in the JN0-106 question bank. The actual exam draws from this domain proportionally to its weighting in the official exam blueprint.
What is the best way to practise this domain?
Start with a short focused session (10 questions) to identify gaps, then work through explanations. Repeat with a longer session once the weak areas feel solid.
Can I practise only troubleshooting questions?
Yes — the session launcher on this page filters questions to this domain only. Choose any session length for inline explanations and scoring.