CISM Information Security Programme Practice Question
Which of the following metrics would be MOST useful for measuring the effectiveness of a phishing simulation program?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Phishing click rate over time
Trending click rates over time show whether user behavior is improving, directly measuring program effectiveness.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Percentage of employees who failed the simulation
Why it's wrong here
A single data point; trend is more meaningful.
- ✓
Phishing click rate over time
Why this is correct
Trend analysis shows improvement or decline in user awareness.
- ✗
Time taken to complete the simulation
Why it's wrong here
Speed does not measure security awareness.
- ✗
Number of phishing emails reported
Why it's wrong here
Reporting is a positive behavior, but click rate directly measures susceptibility.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.