CISM Information Security Program Practice Question
An organization has implemented a data classification policy but notices that employees often mark documents as 'internal use only' even when they contain personally identifiable information (PII). Which of the following is the most effective corrective action for the information security program?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Deploy a data loss prevention (DLP) system that automatically classifies documents based on content inspection.
Deploying a data loss prevention (DLP) system that automatically classifies documents based on content inspection directly addresses the root cause of misclassification by removing reliance on user judgment. Option A (policy revision) alone does not enforce compliance. Option B (audits and reprimands) is punitive and may not change behavior. Option C (training) can help but is less effective than automation for consistent classification.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Revise the data classification policy to simplify categories.
Why it's wrong here
Simplification might help but does not enforce correct classification without automation.
- ✗
Conduct random audits and reprimand employees who misclassify data.
Why it's wrong here
Punitive measures can harm morale and are not proactive.
- ✗
Increase the frequency of data classification training for all employees.
Why it's wrong here
Training is important but may not fully correct misclassification; users may still make errors.
- ✓
Deploy a data loss prevention (DLP) system that automatically classifies documents based on content inspection.
Why this is correct
Automates classification, reducing user error and ensuring consistent labeling.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.