Question 897 of 905
Incident ManagementeasyMultiple ChoiceObjective-mapped

CISM Incident Management Practice Question

This CISM practice question tests your understanding of incident management. Compare every option against the stated constraints before choosing — the best answer satisfies all requirements, not just the most obvious one. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

In the context of incident severity classification, which of the following best describes a P3 (medium) incident?

Clue words in this question

Noticing these words before you look at the options changes how you read each choice.

  • Clue: "best"

    Why it matters: Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Limited impact with standard response and no immediate escalation

A P3 (medium) incident is defined as having limited impact on business operations, allowing for a standard response during normal business hours without requiring immediate escalation. This classification typically applies to incidents that do not affect critical systems or sensitive data, and can be resolved through normal change management processes without urgent intervention.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Significant impact requiring management notification and business hours response

    Why it's wrong here

    This describes a P2 incident.

  • Minimal impact with scheduled remediation

    Why it's wrong here

    This describes a P4 incident.

  • Critical business impact requiring 24/7 response and executive notification

    Why it's wrong here

    This describes a P1 incident.

  • Limited impact with standard response and no immediate escalation

    Why this is correct

    This is the correct definition for P3.

    Clue confirmation

    The clue word "best" in the question point toward this answer.

    Related concept

    Read the scenario before looking for a memorised answer.

Common exam traps

Common exam trap: answer the scenario, not the keyword

The trap here is that candidates confuse 'limited impact' with 'minimal impact' — P3 requires a standard response during business hours, while P4 allows scheduled remediation, and mixing these up leads to selecting Option B.

Detailed technical explanation

How to think about this question

Incident severity classifications are typically defined in an organization's Incident Response Plan (IRP) and align with frameworks like NIST SP 800-61 or ISO 27035. A P3 incident often involves a non-critical system or a single user's issue that does not compromise confidentiality, integrity, or availability (CIA) of core services. For example, a failed backup on a non-production server or a minor application bug affecting one department would be classified as P3, allowing the response team to follow standard operating procedures without paging senior management.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A practitioner preparing for the CISM exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

What to study next

Got this wrong? Here's your next step.

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

Related practice questions

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FAQ

Questions learners often ask

What does this CISM question test?

Incident Management — This question tests Incident Management — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: Limited impact with standard response and no immediate escalation — A P3 (medium) incident is defined as having limited impact on business operations, allowing for a standard response during normal business hours without requiring immediate escalation. This classification typically applies to incidents that do not affect critical systems or sensitive data, and can be resolved through normal change management processes without urgent intervention.

What should I do if I get this CISM question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

Are there clue words in this question I should notice?

Yes — watch for: "best". Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Last reviewed: Jul 4, 2026

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This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.