CISM Incident Management Practice Question
During a P1 incident involving a ransomware attack, the crisis management team has been activated. The communications lead is drafting an all-staff internal communication. Which of the following should be INCLUDED in this communication?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Instructions for employees to avoid connecting to the network until further notice.
Internal communications during an incident should provide clear guidance to employees on actions they need to take, such as not connecting devices, while avoiding speculation or blame.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Names of individuals suspected of causing the incident.
Why it's wrong here
Attribution is premature and could lead to legal issues.
- ✗
Details of the attack vector and affected systems.
Why it's wrong here
Technical details may cause confusion and should be limited.
- ✓
Instructions for employees to avoid connecting to the network until further notice.
Why this is correct
This provides actionable guidance to mitigate further spread.
- ✗
Estimated time to full recovery.
Why it's wrong here
Estimates may be speculative and could be inaccurate.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.