PRINCE2-PRACTITIONER Processes Practice Question
A Project Manager in the Controlling a Stage process receives a request for change from a stakeholder. Which TWO actions must the Project Manager take first in handling this request?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Assess the impact of the change on the Business Case, risks, and tolerances
When a request for change is received, the Project Manager must capture and record it in the Issue Register, and then assess its impact on the project objectives and tolerances.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Assess the impact of the change on the Business Case, risks, and tolerances
Why this is correct
The Project Manager must analyze the impact of the request on scope, time, cost, risk, and business case viability.
- ✗
Immediately implement the change to satisfy the stakeholder
Why it's wrong here
Changes must be evaluated and authorized before implementation.
- ✗
Send the change directly to the Project Board for automatic approval
Why it's wrong here
The Project Manager evaluates and presents options before escalating to the Board.
- ✗
Discard the change if it comes from anyone other than the Executive
Why it's wrong here
Changes can come from any stakeholder, and must be evaluated, not summarily discarded based on source.
- ✓
Capture and log the request in the Issue Register
Why this is correct
All formal requests for change must be recorded in the Issue Register.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint
This PRINCE2-PRACTITIONER practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PRINCE2-PRACTITIONER exam.