- A
Settings > Personalization > Start
Why wrong: Start personalization only customizes the Start menu layout, it does not restrict the user to a single app.
- B
Control Panel > User Accounts > Manage User Accounts
Why wrong: Manage User Accounts allows user creation and password changes, but does not provide kiosk mode functionality.
- C
Settings > Accounts > Other users > Set up a kiosk
This is the dedicated kiosk setup that uses Assigned Access to run a single app in full-screen mode with no access to other system features.
- D
Local Group Policy Editor > Computer Configuration > Windows Settings > Security Settings
Why wrong: Group Policy can enforce many restrictions, but the simplest and most direct method for a single-app kiosk is the Settings app.
How to Configure Kiosk Mode in Windows 10 for a Single App
This 220-1202 practice question tests your understanding of windows settings and control panel. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A technician needs to configure a Windows 10 kiosk machine that runs a single full-screen application for public use. They want to prevent users from accessing the desktop, taskbar, or any other system functions. Which Settings page should they use to set up this restricted user experience?
Quick Answer
The answer is Settings > Accounts > Other users > Set up a kiosk, because this is the native Windows 10 interface for enabling Assigned Access, which locks the device to a single full-screen app and blocks access to the desktop, taskbar, and all other system functions. This configuration is essential for public-facing kiosk machines where users must not escape the designated application without an administrator password. On the CompTIA A+ Core 2 220-1202 exam, this scenario tests your knowledge of Windows 10 lockdown features, often appearing as a “where do you go” question with traps like confusing it with Local Group Policy or the Settings > Ease of Access menu. A common memory tip is to think “Accounts first, then Other users, then the kiosk setup button”—the path mirrors the idea that you’re assigning a special account type. Remember the mnemonic: **AOK**—Accounts, Other users, Kiosk.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Settings > Accounts > Other users > Set up a kiosk
Option C is correct because the 'Set up a kiosk' option under Settings > Accounts > Other users is the dedicated Windows 10 feature for configuring an assigned access kiosk. This setting restricts the user to a single full-screen Universal Windows Platform (UWP) app and blocks access to the desktop, taskbar, and other system functions, meeting the exact requirement for a public-facing kiosk.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Settings > Personalization > Start
Why it's wrong here
Start personalization only customizes the Start menu layout, it does not restrict the user to a single app.
- ✗
Control Panel > User Accounts > Manage User Accounts
Why it's wrong here
Manage User Accounts allows user creation and password changes, but does not provide kiosk mode functionality.
- ✓
Settings > Accounts > Other users > Set up a kiosk
Why this is correct
This is the dedicated kiosk setup that uses Assigned Access to run a single app in full-screen mode with no access to other system features.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Local Group Policy Editor > Computer Configuration > Windows Settings > Security Settings
Why it's wrong here
Group Policy can enforce many restrictions, but the simplest and most direct method for a single-app kiosk is the Settings app.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse the 'Set up a kiosk' feature with Group Policy security settings or user account management, mistakenly thinking that locking down a kiosk requires complex policy edits rather than the simple, built-in Settings wizard.
Detailed technical explanation
How to think about this question
The kiosk feature in Windows 10 leverages 'Assigned Access', which uses a combination of a restricted user account and a shell launcher to run a single UWP app in full-screen mode. Under the hood, it modifies the local security policy to disable the standard Windows shell (explorer.exe) and instead launches the specified app directly, preventing any Alt+Tab or Ctrl+Alt+Del escape unless explicitly configured. In a real-world scenario, if the app is a Win32 application (not UWP), the technician would need to use Shell Launcher instead, which is configured via Windows Configuration Designer or Group Policy, not the simple Settings page.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1202 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
- →
Windows Settings and Control Panel — study guide chapter
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FAQ
Questions learners often ask
What does this 220-1202 question test?
Windows Settings and Control Panel — This question tests Windows Settings and Control Panel — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Settings > Accounts > Other users > Set up a kiosk — Option C is correct because the 'Set up a kiosk' option under Settings > Accounts > Other users is the dedicated Windows 10 feature for configuring an assigned access kiosk. This setting restricts the user to a single full-screen Universal Windows Platform (UWP) app and blocks access to the desktop, taskbar, and other system functions, meeting the exact requirement for a public-facing kiosk.
What should I do if I get this 220-1202 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jul 4, 2026
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.
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