- A
The employee's computer has insufficient RAM.
Why wrong: Insufficient RAM would cause system-wide slowdowns, not just a specific upload failure after partial progress.
- B
The cloud service's server is temporarily overloaded.
Why wrong: Server overload would likely affect all users or all uploads, not just a single large file upload.
- C
The file exceeds the maximum upload size allowed by the service.
Cloud storage services often impose file size limits, and exceeding that limit would cause the upload to fail, often after some progress.
- D
The employee's account has been suspended.
Why wrong: Account suspension would prevent any uploads, not just large files, and would likely show an authentication error.
Question 698 of 750
Cloud Upload File Size Limit Troubleshooting
This 220-1202 practice question tests your understanding of virtualization and cloud technologies. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company uses a cloud-based file storage service. An employee reports that when they try to upload a large video file, the upload fails after several minutes of progress. The employee's internet connection is stable and other uploads of smaller files work fine. What is the most likely cause of this issue?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"most likely"Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Quick Answer
The correct answer is that the file exceeds the maximum upload size allowed by the service. Cloud storage providers enforce specific file size limits to manage bandwidth and storage resources, and a large video file often surpasses these thresholds, causing the upload to fail after buffering progress. On the CompTIA A+ Core 2 220-1202 exam, this scenario tests your ability to differentiate between network connectivity issues and service-imposed restrictions—a common trap is to blame the internet connection when smaller uploads succeed and the connection remains stable. Remember that cloud upload file size limit troubleshooting should always start by checking the provider’s documentation for maximum file sizes. A handy memory tip: “Big files need big limits—if it stalls, check the caps.”
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The file exceeds the maximum upload size allowed by the service.
The most likely cause is that the file exceeds the maximum upload size allowed by the cloud service. Cloud storage providers enforce file size limits to manage bandwidth and storage resources, and a large video file would be rejected after the upload begins if it surpasses this threshold. The fact that smaller uploads succeed and the connection is stable points directly to a file size restriction rather than a network or account issue.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The employee's computer has insufficient RAM.
Why it's wrong here
Insufficient RAM would cause system-wide slowdowns, not just a specific upload failure after partial progress.
- ✗
The cloud service's server is temporarily overloaded.
Why it's wrong here
Server overload would likely affect all users or all uploads, not just a single large file upload.
- ✓
The file exceeds the maximum upload size allowed by the service.
Why this is correct
Cloud storage services often impose file size limits, and exceeding that limit would cause the upload to fail, often after some progress.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
The employee's account has been suspended.
Why it's wrong here
Account suspension would prevent any uploads, not just large files, and would likely show an authentication error.
Common exam traps
Common exam trap: answer the scenario, not the keyword
CompTIA A+ often tests the misconception that a stable internet connection and successful small uploads rule out file size limits, leading candidates to incorrectly blame server overload or local hardware issues instead of recognizing the service's enforced upload cap.
Trap categories for this question
Command / output trap
Account suspension would prevent any uploads, not just large files, and would likely show an authentication error.
Detailed technical explanation
How to think about this question
Cloud storage services like AWS S3, Google Cloud Storage, and Azure Blob Storage enforce per-object size limits (e.g., S3's single PUT upload limit is 5 GB, while multipart uploads can handle up to 5 TB). When a file exceeds the single-upload limit, the client may begin uploading but the server will reject the request with a 400 Bad Request or 413 Payload Too Large error after the entire payload is received, causing the failure after several minutes. For large files, using multipart upload or chunked transfer encoding is required to bypass this limit.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1202 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
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FAQ
Questions learners often ask
What does this 220-1202 question test?
Virtualization and Cloud Technologies — This question tests Virtualization and Cloud Technologies — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The file exceeds the maximum upload size allowed by the service. — The most likely cause is that the file exceeds the maximum upload size allowed by the cloud service. Cloud storage providers enforce file size limits to manage bandwidth and storage resources, and a large video file would be rejected after the upload begins if it surpasses this threshold. The fact that smaller uploads succeed and the connection is stable points directly to a file size restriction rather than a network or account issue.
What should I do if I get this 220-1202 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jul 4, 2026
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