- A
Enable Guest Mode from the user switcher.
Why wrong: Guest Mode creates a temporary user but does not restrict which apps can be opened; the guest can still access settings and other apps.
- B
Use the Screen Pinning feature in Security settings.
Screen Pinning locks the device to a single app, and to unpin the user must enter a PIN or password, preventing unauthorized access to other apps or settings.
- C
Set up a separate user account with restricted profile.
Why wrong: Restricted profiles limit app access but still allow switching between allowed apps, not a single-app lock.
- D
Activate Factory Reset Protection (FRP).
Why wrong: FRP prevents unauthorized use after a factory reset, but does not control which apps can be used during normal operation.
Question 55 of 750
Using Android Screen Pinning for Kiosk Deployments
This 220-1202 practice question tests your understanding of mobile os features and tools. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A small business deploys 20 Android tablets for inventory management. The tablets must remain in a single app (the inventory app) and prevent users from accessing settings or other apps. Which Android feature should you enable to lock the devices into this single-app mode?
Quick Answer
The answer is Android’s Screen Pinning feature, found in the Security settings. This feature locks the device to a single app, requiring a PIN or password to exit, which perfectly meets the need for Android screen pinning kiosk mode in inventory management deployments. On the CompTIA A+ Core 2 220-1202 exam, this question tests your understanding of mobile device management and security controls, often appearing as a scenario where you must prevent users from accessing settings or other apps. A common trap is confusing Screen Pinning with Guest Mode or Multi-User Mode, but those do not restrict app access; Factory Reset Protection is unrelated, as it protects lost devices. Remember the memory tip: “Pin it to win it” — if you need to lock a device to one app, think of Screen Pinning as the digital equivalent of physically pinning that app to the screen.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use the Screen Pinning feature in Security settings.
Screen Pinning (option B) is the correct Android feature to lock a device into a single app. When enabled, it prevents users from leaving the pinned app, accessing the home screen, recent apps, or notification shade without entering a PIN or password. This is ideal for kiosk-mode deployments like inventory management tablets, as it restricts the device to exactly one application.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Enable Guest Mode from the user switcher.
Why it's wrong here
Guest Mode creates a temporary user but does not restrict which apps can be opened; the guest can still access settings and other apps.
- ✓
Use the Screen Pinning feature in Security settings.
Why this is correct
Screen Pinning locks the device to a single app, and to unpin the user must enter a PIN or password, preventing unauthorized access to other apps or settings.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Set up a separate user account with restricted profile.
Why it's wrong here
Restricted profiles limit app access but still allow switching between allowed apps, not a single-app lock.
- ✗
Activate Factory Reset Protection (FRP).
Why it's wrong here
FRP prevents unauthorized use after a factory reset, but does not control which apps can be used during normal operation.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates confuse 'restricted profiles' (which limit app access but still allow app switching) with 'screen pinning' (which truly locks the device to one app), leading them to select option C instead of the correct B.
Detailed technical explanation
How to think about this question
Screen Pinning works by setting the device into a locked task mode where the system disables the Home, Recent Apps, and Back buttons (except for the back button within the pinned app). Administrators can enforce this via Android Enterprise (formerly Android for Work) using a Device Policy Controller (DPC) to enable 'Lock Task Mode' programmatically, which also prevents the notification shade from being pulled down. In a real-world deployment, you would combine Screen Pinning with a kiosk launcher and managed configurations to ensure the inventory app cannot be bypassed even if the tablet is rebooted.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1202 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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Mobile OS Features and Tools — study guide chapter
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FAQ
Questions learners often ask
What does this 220-1202 question test?
Mobile OS Features and Tools — This question tests Mobile OS Features and Tools — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use the Screen Pinning feature in Security settings. — Screen Pinning (option B) is the correct Android feature to lock a device into a single app. When enabled, it prevents users from leaving the pinned app, accessing the home screen, recent apps, or notification shade without entering a PIN or password. This is ideal for kiosk-mode deployments like inventory management tablets, as it restricts the device to exactly one application.
What should I do if I get this 220-1202 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Same concept, more angles
2 more ways this is tested on 220-1202
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A technician is configuring a company-issued Android tablet for a kiosk mode in a retail store. The tablet must only run the store's inventory app and prevent users from accessing other apps or settings. Which built-in Android feature should the technician use?
medium- A.Guest Mode
- ✓ B.Screen Pinning
- C.Developer Options > Force GPU Rendering
- D.Do Not Disturb
Why B: Screen Pinning is the correct built-in Android feature for kiosk mode because it allows the technician to lock the tablet to a single app (the inventory app) and block access to the home screen, recent apps, notifications, and system settings. When enabled, the user cannot exit the app without entering a PIN or password, which satisfies the requirement of preventing access to other apps or settings.
Variation 2. A technician is configuring a shared Android tablet for a retail kiosk. The tablet should only run a single point-of-sale app and prevent users from accessing settings or other apps. Which Android feature should be used?
medium- A.Enable Guest Mode
- ✓ B.Use Screen Pinning from the Overview (Recent Apps) menu
- C.Boot the device into Safe Mode
- D.Install a launcher replacement app
Why B: Screen Pinning is the correct Android feature for kiosk mode because it locks the device to a single app, preventing users from navigating away to settings or other apps. When enabled from the Overview (Recent Apps) menu, it requires a PIN or password to unpin, ensuring the point-of-sale app remains the only accessible interface. This directly meets the requirement of a dedicated retail kiosk without needing third-party software or complex configurations.
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Last reviewed: Jul 4, 2026
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