Quick Answer
The correct answer is Network & Internet > VPN, which is the dedicated section in Windows 10 Settings for adding, configuring, and managing VPN connections. This is because Windows separates network configuration into distinct categories: the network tray only displays existing connections, while the VPN settings page under Network & Internet is where you create a new VPN profile by entering the server address, authentication method, and protocol such as IKEv2 or L2TP/IPsec. On the CompTIA A+ Core 2 220-1202 exam, this tests your ability to guide users through the Settings app rather than relying on the taskbar, which is a common trap—many assume the VPN option appears in the network flyout, but it only shows after a connection is added. To remember, think of the path as “Settings, then Network, then Internet, then VPN”—like a staircase you must climb to reach the setup screen.
This 220-1202 practice question tests your understanding of windows settings and control panel. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A user needs to connect to a work VPN but cannot find the VPN settings in the network tray. You need to guide them to the correct location to add a VPN connection. Where in Windows Settings would you direct them?
Network & Internet > Status
Why wrong: Status shows network connectivity overview but does not have VPN configuration options.
Network & Internet > Ethernet
Why wrong: Ethernet settings are for wired connections, not VPN.
Network & Internet > VPN
The VPN page allows adding and managing VPN connections.
Network & Internet > Proxy
Why wrong: Proxy settings configure proxy servers, not VPN connections.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Network & Internet > VPN
Option C is correct because the VPN settings in Windows are located under Network & Internet > VPN. This is the dedicated section where users can add, configure, and manage VPN connections, including setting up a new VPN profile with the server address, authentication method, and protocol (e.g., IKEv2, SSTP, or L2TP/IPsec). The network tray only shows existing connections; to add a new VPN, you must navigate to this specific settings page.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Network & Internet > Status
Why it's wrong here
Status shows network connectivity overview but does not have VPN configuration options.
Network & Internet > Ethernet
Why it's wrong here
Ethernet settings are for wired connections, not VPN.
Network & Internet > VPN
Why this is correct
The VPN page allows adding and managing VPN connections.
Related concept
Read the scenario before looking for a memorised answer.
Network & Internet > Proxy
Why it's wrong here
Proxy settings configure proxy servers, not VPN connections.
Common exam traps
The trap here is that candidates may confuse the network tray's quick-access VPN list with the actual settings location, or assume VPN configuration is under Status or Ethernet due to its association with network connectivity, but Windows isolates VPN setup under a dedicated VPN page.
Trap categories for this question
Command / output trap
Status shows network connectivity overview but does not have VPN configuration options.
Detailed technical explanation
Under the hood, Windows VPN settings store connection profiles in the Phonebook file (rasphone.pbk) and use the Routing and Remote Access Service (RRAS) to establish tunnels. When adding a VPN, Windows supports protocols like IKEv2 (using IPsec for encryption), SSTP (over HTTPS port 443), and L2TP/IPsec (with pre-shared keys or certificates). A real-world scenario: if a user needs to connect to a corporate VPN using a certificate-based IKEv2 connection, they must navigate to Network & Internet > VPN to import the profile or manually enter the server address and authentication details.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A practitioner preparing for the 220-1202 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
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FAQ
Windows Settings and Control Panel — This question tests Windows Settings and Control Panel — Read the scenario before looking for a memorised answer..
The correct answer is: Network & Internet > VPN — Option C is correct because the VPN settings in Windows are located under Network & Internet > VPN. This is the dedicated section where users can add, configure, and manage VPN connections, including setting up a new VPN profile with the server address, authentication method, and protocol (e.g., IKEv2, SSTP, or L2TP/IPsec). The network tray only shows existing connections; to add a new VPN, you must navigate to this specific settings page.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.
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