The answer is to access the Previous Versions tab by right-clicking the encrypted Documents folder in File Explorer, selecting Properties, and then clicking the Previous Versions tab. This is correct because File History, when enabled, automatically creates copies of files in designated libraries, and the Previous Versions tab serves as the unified interface to view and restore those shadow copies or backup snapshots directly from the file’s property sheet. On the CompTIA A+ Core 2 220-1202 exam, this scenario tests your knowledge of Windows 10 backup and recovery tools, often appearing as a practical troubleshooting question where ransomware has locked user data. A common trap is confusing File History’s restore interface with the Control Panel’s Backup and Restore tool, but remember that the Previous Versions tab is always accessed through the file or folder’s Properties in File Explorer. Memory tip: think “Right-click, Properties, Previous Versions” as the three-step path to undo ransomware damage.
220-1202 Windows OS Features and Tools Practice Question
This 220-1202 practice question tests your understanding of windows os features and tools. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A user's Windows 10 PC is infected with ransomware that has encrypted their Documents folder. You need to restore the files from a previous version that was saved by File History. Where do you access the 'Previous Versions' feature to restore these files?
File Explorer > Properties > Previous Versions tab
This is the correct location to view and restore previous versions of files or folders saved by File History or shadow copies.
B
Control Panel > File History > Restore personal files
Why wrong: This opens the File History restore interface, but the question asks for the 'Previous Versions' feature specifically, which is accessed via Properties.
C
Settings > Update & Security > Backup
Why wrong: This section manages backup settings but does not provide direct access to previous versions of a specific folder.
D
Computer Management > Storage > Disk Management
Why wrong: Disk Management handles partitions and volumes, not file version history.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
File Explorer > Properties > Previous Versions tab
The 'Previous Versions' tab is accessible via File Explorer by right-clicking a file or folder, selecting Properties, and then clicking the Previous Versions tab. This tab lists shadow copies or File History backups of the selected item, allowing you to restore an earlier version. In this scenario, since File History was enabled, the previous versions of the Documents folder will appear here for restoration.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
File Explorer > Properties > Previous Versions tab
Why this is correct
This is the correct location to view and restore previous versions of files or folders saved by File History or shadow copies.
Related concept
Read the scenario before looking for a memorised answer.
✗
Control Panel > File History > Restore personal files
Why it's wrong here
This opens the File History restore interface, but the question asks for the 'Previous Versions' feature specifically, which is accessed via Properties.
✗
Settings > Update & Security > Backup
Why it's wrong here
This section manages backup settings but does not provide direct access to previous versions of a specific folder.
✗
Computer Management > Storage > Disk Management
Why it's wrong here
Disk Management handles partitions and volumes, not file version history.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates confuse the File History restore interface (accessed via Control Panel) with the 'Previous Versions' tab in File Explorer, but the question explicitly asks for the location of the 'Previous Versions' feature, which is found in the file or folder's Properties dialog.
Detailed technical explanation
How to think about this question
The 'Previous Versions' feature relies on the Volume Shadow Copy Service (VSS) to create point-in-time snapshots of files and folders. When File History is enabled, it creates copies of files on an external drive or network location, and these copies are also exposed through the Previous Versions tab. A subtle behavior is that if File History is not actively backing up a folder, the Previous Versions tab may only show shadow copies from System Restore points, not File History backups.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1202 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this 220-1202 question in full detail.
Windows OS Features and Tools — This question tests Windows OS Features and Tools — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: File Explorer > Properties > Previous Versions tab — The 'Previous Versions' tab is accessible via File Explorer by right-clicking a file or folder, selecting Properties, and then clicking the Previous Versions tab. This tab lists shadow copies or File History backups of the selected item, allowing you to restore an earlier version. In this scenario, since File History was enabled, the previous versions of the Documents folder will appear here for restoration.
What should I do if I get this 220-1202 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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