- A
Ask the user to log in with an administrator account and install the software.
Why wrong: This is a valid method, but it requires the user to know an admin password, which may not be appropriate or secure.
- B
Right-click the installer and select 'Run as administrator', then enter admin credentials.
This allows the installation to proceed with elevated privileges without changing the user's account, maintaining security.
- C
Temporarily add the user to the Administrators group, install, then remove them.
Why wrong: This is overly complex and introduces security risks; the simpler 'Run as administrator' method is preferred.
- D
Cancel the installation and escalate to a senior technician.
Why wrong: This is unnecessary; the technician can handle the situation with standard tools.
Quick Answer
The correct answer is to right-click the installer and select 'Run as administrator', then enter admin credentials. This is the most appropriate action because it provides a one-time privilege escalation for the installation without permanently altering the user’s standard account, thereby upholding the principle of least privilege. On the CompTIA A+ Core 2 220-1202 exam, this scenario tests your understanding of User Account Control (UAC) and proper privilege management—a common trap is to assume you must change the user’s account type to Administrator, which would weaken security. Instead, remember that ‘Run as administrator’ allows a standard user to supply admin credentials temporarily for a single task. A useful memory tip: think of it as “elevate once, not forever”—the installer gets the keys for the job, but the user’s door stays locked.
220-1202 Communication and Professionalism Practice Question
This 220-1202 practice question tests your understanding of communication and professionalism. Compare every option against the stated constraints before choosing — the best answer satisfies all requirements, not just the most obvious one. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
During a software installation, a technician receives a pop-up warning that the application requires administrator privileges. The user is logged in with a standard account. What is the most appropriate action for the technician to take?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Right-click the installer and select 'Run as administrator', then enter admin credentials.
Option B is correct because the technician can use the 'Run as administrator' feature to supply administrative credentials for a one-time elevated installation without changing the user's account type. This adheres to the principle of least privilege, maintaining security by not permanently elevating the standard user's rights.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Ask the user to log in with an administrator account and install the software.
Why it's wrong here
This is a valid method, but it requires the user to know an admin password, which may not be appropriate or secure.
- ✓
Right-click the installer and select 'Run as administrator', then enter admin credentials.
Why this is correct
This allows the installation to proceed with elevated privileges without changing the user's account, maintaining security.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Temporarily add the user to the Administrators group, install, then remove them.
Why it's wrong here
This is overly complex and introduces security risks; the simpler 'Run as administrator' method is preferred.
- ✗
Cancel the installation and escalate to a senior technician.
Why it's wrong here
This is unnecessary; the technician can handle the situation with standard tools.
Common exam traps
Common exam trap: answer the scenario, not the keyword
CompTIA often tests the misconception that temporarily adding a user to the Administrators group is acceptable, when in fact the 'Run as administrator' feature is the proper, secure method for one-time elevation without altering account permissions.
Trap categories for this question
Scenario analysis trap
This is unnecessary; the technician can handle the situation with standard tools.
Detailed technical explanation
How to think about this question
The 'Run as administrator' feature leverages the Windows User Account Control (UAC) mechanism to create a separate access token with elevated privileges for the specific process, while the user's original token remains limited. This token is derived from the administrator credentials provided, not from modifying the user's group memberships in Active Directory or local SAM. In enterprise environments, Group Policy can restrict which accounts can elevate, and tools like LAPS manage local admin passwords to prevent credential reuse.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A junior network technician can log in to a core router but cannot reach the enable prompt or configuration mode. The AAA server is authenticating the login — but the authorisation policy only grants privilege level 1, not 15. Authentication (who you are) is working; authorisation (what you can do) is not.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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Communication and Professionalism — study guide chapter
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FAQ
Questions learners often ask
What does this 220-1202 question test?
Communication and Professionalism — This question tests Communication and Professionalism — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Right-click the installer and select 'Run as administrator', then enter admin credentials. — Option B is correct because the technician can use the 'Run as administrator' feature to supply administrative credentials for a one-time elevated installation without changing the user's account type. This adheres to the principle of least privilege, maintaining security by not permanently elevating the standard user's rights.
What should I do if I get this 220-1202 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 30, 2026
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.
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