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220-1202 Practice Question: A technician is configuring a new Windows 10…
A technician is configuring a new Windows 10 workstation for a user who requires access to files stored on an encrypted USB drive. The drive uses BitLocker To Go. What must the technician do to ensure the user can access the drive on this computer?
⚠ Common exam trap
Candidates often think additional software or feature installation is required, but BitLocker To Go is a built-in capability of Windows 10 Pro/Enterprise that only needs the correct authentication credential to unlock the drive.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Provide the user with the drive's password or recovery key
BitLocker To Go encrypts removable drives with a password or recovery key. To access the drive on a new Windows 10 workstation, the technician must provide the user with the drive's password or recovery key, as the drive is already encrypted and requires authentication at mount time. No additional configuration is needed on the workstation beyond entering the correct credentials.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Enable BitLocker on the workstation's internal drive
Why it's wrong here
Enabling BitLocker on the workstation's internal drive secures that specific volume, but it has no bearing on accessing a separate, already BitLocker-protected external USB drive. BitLocker operates on a per-volume basis, meaning each encrypted drive requires its own authentication for access. The workstation's ability to unlock an external drive is dependent on the user providing the correct credentials for *that* external drive, not on the encryption status of the internal system drive.
- ✓
Provide the user with the drive's password or recovery key
Why this is correct
To access data on a BitLocker-protected external drive, the user *must* provide the correct password or the 48-digit recovery key associated with that specific encrypted volume. BitLocker To Go, designed for removable drives, requires this authentication step to decrypt the data and mount the drive for use, ensuring data confidentiality even if the physical drive is lost or stolen. Without these credentials, the drive remains inaccessible, regardless of the workstation's configuration.
- ✗
Format the USB drive to NTFS
Why it's wrong here
Formatting the USB drive to NTFS, or any other file system, would completely erase all existing data on the drive, including the encrypted contents. This action is destructive and directly contradicts the goal of accessing the data already present on the BitLocker-protected drive. The drive is already encrypted and contains valuable information, making formatting an inappropriate and irreversible step for gaining access.
- ✗
Install the BitLocker Drive Encryption feature from Control Panel
Why it's wrong here
Installing the BitLocker Drive Encryption feature from the Control Panel is only necessary if the workstation needs to *encrypt* a new drive or manage BitLocker settings extensively. However, a Windows 10 Home edition, which lacks the full BitLocker feature, can still *unlock and read* a BitLocker-protected external drive by simply entering the correct password or recovery key when prompted. The ability to decrypt and access an existing BitLocker volume does not require the full BitLocker management suite to be installed on the host system.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.