A network engineer is troubleshooting an EIGRP adjacency issue between two directly connected routers, R1 and R2. Both routers are configured with the same autonomous system number, but the adjacency fails to come up. The engineer checks the interfaces and verifies that they are up/up. On R1, the output of 'show ip eigrp neighbors' shows nothing. What is the most likely cause of this problem?
Trap 1: The EIGRP process is shut down on one of the routers.
Incorrect because if the process is shut down, 'show ip eigrp neighbors' would still show the local process, but no neighbors. However, the more common cause is mismatched subnets.
Trap 2: The passive-interface default command is configured under the EIGRP…
Incorrect because passive-interface default would suppress hello packets on all interfaces, but the engineer would likely see a different symptom, such as no neighbors and the interface being listed as passive.
Trap 3: The EIGRP router ID is the same on both routers.
Incorrect because a duplicate router ID does not prevent adjacency formation; it only causes issues during route exchange and may cause instability.
- A
The interfaces are configured with IP addresses from different subnets.
Correct because EIGRP will not form an adjacency if the interfaces are not in the same subnet, as the hello packets will be dropped.
- B
The EIGRP process is shut down on one of the routers.
Why wrong: Incorrect because if the process is shut down, 'show ip eigrp neighbors' would still show the local process, but no neighbors. However, the more common cause is mismatched subnets.
- C
The passive-interface default command is configured under the EIGRP process.
Why wrong: Incorrect because passive-interface default would suppress hello packets on all interfaces, but the engineer would likely see a different symptom, such as no neighbors and the interface being listed as passive.
- D
The EIGRP router ID is the same on both routers.
Why wrong: Incorrect because a duplicate router ID does not prevent adjacency formation; it only causes issues during route exchange and may cause instability.