This 300-410 practice question tests your understanding of eigrp troubleshooting. Examine the command output carefully: the correct answer depends on what the output actually shows, not on general recall alone. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A network engineer runs the following command on Router R1:
R1# show ip eigrp neighbors detail
EIGRP-IPv4 Neighbors for AS(100)
H Address Interface Hold Uptime SRTT RTO Q Seq
(sec) (ms) Cnt Num
0 10.1.1.2 Gi0/0 13 00:12:34 12 200 0 45
Version 12.0/2.0, Retrans: 0, Retries: 0, Restarts: 0
Topology ids from peer: 0
Passive interface: No
Hello interval: 5
Hold time: 15
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The neighbor is operating normally with no issues.
The detail output shows the neighbor is up with normal parameters. However, the 'Passive interface: No' indicates that the interface is not configured as passive, which is expected for forming neighbors. There is no problem evident; the neighbor is functioning correctly.
Key principle: OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
The neighbor is operating normally with no issues.
Why this is correct
All parameters are within normal range, and the neighbor is fully established.
The interface is configured as passive, preventing neighbor formation.
Why it's wrong here
The output says 'Passive interface: No', meaning it is not passive.
✗
The neighbor has a high number of retransmissions.
Why it's wrong here
Retransmissions are 0, indicating no issues.
✗
The hold time of 15 seconds is too short and may cause flapping.
Why it's wrong here
The hold time of 15 seconds is the default for EIGRP on LAN interfaces and is acceptable.
Common exam traps
Common exam trap: OSPF can fail even when IP connectivity looks correct
OSPF neighbour formation depends on matching areas, timers, network type, authentication and passive-interface behaviour. Do not choose an answer only because the devices can ping.
Trap categories for this question
Command / output trap
The output says 'Passive interface: No', meaning it is not passive.
Detailed technical explanation
How to think about this question
OSPF questions usually test the details that control adjacency and route selection. Read the neighbour state, area, router ID and interface configuration before deciding what is wrong.
KKey Concepts to Remember
OSPF neighbours must agree on key parameters.
Router ID selection can affect neighbour relationships and LSDB output.
OSPF cost influences the preferred path.
A route can appear in OSPF information but not become the installed route.
TExam Day Tips
→Check area mismatch first when OSPF adjacency fails.
→Review passive interfaces when a network is advertised but no neighbour forms.
→Use show ip ospf neighbor and show ip route clues carefully.
Key takeaway
OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough.
Real-world example
How this comes up in practice
A network engineer at a university connects two campus buildings via a fibre link. Both routers run OSPF, but no adjacency forms — even though both routers can ping each other. The engineer finds one router is in area 0 and the other in area 1. OSPF adjacency requires matching area numbers, hello/dead timers, and network type. IP reachability alone is not enough.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this 300-410 question in full detail.
Review OSPF neighbour requirements — matching area type, hello and dead timers, network type, stub flags, and authentication. Study show ip ospf neighbor states (INIT, 2-WAY, FULL). Then practise related 300-410 OSPF questions on adjacency and route selection.
EIGRP Troubleshooting — This question tests EIGRP Troubleshooting — OSPF neighbours must agree on key parameters..
What is the correct answer to this question?
The correct answer is: The neighbor is operating normally with no issues. — The detail output shows the neighbor is up with normal parameters. However, the 'Passive interface: No' indicates that the interface is not configured as passive, which is expected for forming neighbors. There is no problem evident; the neighbor is functioning correctly.
What should I do if I get this 300-410 question wrong?
Review OSPF neighbour requirements — matching area type, hello and dead timers, network type, stub flags, and authentication. Study show ip ospf neighbor states (INIT, 2-WAY, FULL). Then practise related 300-410 OSPF questions on adjacency and route selection.
What is the key concept behind this question?
OSPF neighbours must agree on key parameters.
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