A company wants to provide employees with secure, managed virtual Windows or Linux desktops accessible from any device, without purchasing physical computers or managing on-premises VDI infrastructure. Which AWS service provides cloud-based virtual desktops?
WorkSpaces provides fully managed, persistent virtual desktops (Windows or Linux) in the cloud. Employees access them from any device. AWS manages the underlying infrastructure, security, and availability.
Why this answer
Amazon WorkSpaces is a fully managed, cloud-based virtual desktop infrastructure (VDI) service that provides secure, persistent Windows or Linux desktops accessible from any supported device. It eliminates the need to purchase physical hardware or manage on-premises VDI, aligning directly with the scenario described.
Exam trap
The trap here is confusing Amazon WorkSpaces (full virtual desktop) with Amazon AppStream 2.0 (application streaming), as both provide remote access but serve fundamentally different use cases — one delivers an entire OS desktop, the other delivers individual applications.
How to eliminate wrong answers
Option A is wrong because Amazon AppStream 2.0 is a non-persistent application streaming service that delivers individual applications to a user's browser or device, not full virtual desktops with a persistent operating system environment. Option C is wrong because Amazon EC2 with Remote Desktop requires manual configuration, patching, and management of the underlying EC2 instances, security groups, and Remote Desktop Protocol (RDP) access, which does not provide the managed, turnkey VDI experience described. Option D is wrong because AWS Connect is a cloud-based contact center service for managing customer interactions, not a virtual desktop solution.