MS-900 Describe Microsoft 365 pricing and support Practice Test 8 — 15 Questions

Question 1

A company currently uses Microsoft 365 Business Basic licenses for 80 users. They want to add the desktop versions of Office apps (Word, Excel, PowerPoint) without any additional security or compliance features. Which upgrade is the most cost-effective?

Accepted Answer

Upgrade to Microsoft 365 Business Standard. Microsoft 365 Business Standard is the most cost-effective upgrade from Business Basic because it includes the desktop versions of Office apps (Word, Excel, PowerPoint) without adding the advanced security and compliance features found in Business Premium or Enterprise plans. Business Standard provides the same core productivity tools at a lower per-user price point, making it the ideal choice when only desktop Office is needed.

Answer

Upgrade to Microsoft 365 Business Premium

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Upgrade to Microsoft 365 E3

Answer

Purchase Office 2019 Professional Plus standalone

Question 2

A non-profit organization with 150 employees needs business-grade email, online and desktop versions of Office apps, 1 TB cloud storage per user, and the ability to manage user permissions on mobile devices. They are eligible for non-profit licensing. Which plan should they choose to meet all requirements most cost-effectively?

Accepted Answer

Microsoft 365 Business Premium (Nonprofit). Microsoft 365 Business Premium (Nonprofit) is the correct choice because it includes business-grade email (Exchange Online), desktop and online Office apps, 1 TB OneDrive storage per user, and Microsoft Intune for mobile device management (MDM) to manage user permissions on mobile devices. This plan provides all required capabilities at the lowest cost among options that include desktop apps and MDM, leveraging the nonprofit discount.

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Microsoft 365 Business Basic (Nonprofit)

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Microsoft 365 Business Standard (Nonprofit)

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Microsoft 365 E3 (Nonprofit)

Question 3

A non-profit organization with 50 employees needs business-grade email, online versions of Office apps, and 1 TB of cloud storage per user. They have a very limited budget and are eligible for Microsoft's non-profit program. Which Microsoft 365 plan provides these features at the lowest cost?

Accepted Answer

Microsoft 365 Business Basic (non-profit). Microsoft 365 Business Basic (non-profit pricing) includes Exchange Online email, web versions of Office apps, and 1 TB OneDrive storage per user, making it the most cost-effective choice for non-profits needing these features.

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Microsoft 365 Business Standard (non-profit)

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Microsoft 365 E1 (non-profit)

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Microsoft 365 E3 (non-profit)

Question 4

A company with 200 users currently has Microsoft 365 Business Basic licenses. They need to add Microsoft Defender for Office 365 (Plan 1) and device management capabilities using Microsoft Intune. What is the most cost-effective licensing upgrade to obtain these features?

Accepted Answer

Upgrade to Microsoft 365 Business Premium. Microsoft 365 Business Premium includes both Microsoft Defender for Office 365 (Plan 1) and Microsoft Intune device management, making it the most cost-effective upgrade from Business Basic. Purchasing these as standalone add-ons would cost more per user than the bundled Business Premium license, which also provides additional security and productivity features.

Answer

Add standalone Microsoft Defender for Office 365 Plan 1

Answer

Add standalone Microsoft Intune

Answer

Upgrade to Microsoft 365 E3

Question 5

A growing company with 120 users currently holds Microsoft 365 Business Basic licenses. They need to add endpoint management (Microsoft Intune) and advanced threat protection (Microsoft Defender for Office 365 Plan 1). They also want to keep their existing Business Basic subscriptions. What is the most cost-effective way to add these capabilities?

Accepted Answer

Purchase add-on subscriptions for Microsoft Intune Plan 1 and Microsoft Defender for Office 365 Plan 1. Option C is correct because Microsoft 365 Business Basic supports add-on subscriptions for Microsoft Intune Plan 1 and Microsoft Defender for Office 365 Plan 1, allowing the company to retain their existing licenses while adding endpoint management and advanced threat protection. This is the most cost-effective approach as it avoids the higher per-user cost of upgrading to Business Premium or switching to E3, which would include unnecessary features like desktop Office apps.

Answer

Upgrade all users to Microsoft 365 Business Premium

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Add Microsoft 365 Business Premium licenses as a standalone for all users

Answer

Switch to Microsoft 365 E3 and drop Business Basic

Question 6

A non-profit organization with 300 users needs to deploy Microsoft 365 Business Basic for all users. They also require device management via Microsoft Intune for 50 users who use company-owned mobile devices. The organization is eligible for non-profit pricing. What is the most cost-effective licensing approach?

Accepted Answer

Purchase Microsoft Intune Plan 1 add-on licenses for the 50 users who need device management. Microsoft 365 Business Basic provides the core productivity and collaboration tools (Exchange Online, Teams, SharePoint) needed by all 300 users. For the 50 users requiring device management, purchasing Microsoft Intune Plan 1 as an add-on license is the most cost-effective approach because it adds mobile device management (MDM) capabilities to their existing Business Basic subscription without upgrading the entire tenant or purchasing more expensive suites. Non-profit pricing applies to both the base license and the add-on, minimizing costs.

Answer

Assign Microsoft 365 Business Premium to all 300 users

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Create a separate Microsoft 365 Business Basic tenant for the 50 users and include Intune

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Purchase Microsoft 365 E3 licenses for the 50 users

Question 7

A non-profit organization with 100 users needs business-grade email, desktop versions of Office apps (Word, Excel, PowerPoint), and 1 TB of cloud storage per user. They are eligible for non-profit pricing. Which Microsoft 365 plan meets these requirements at the lowest cost?

Accepted Answer

Microsoft 365 Business Standard (Nonprofit). Microsoft 365 Business Standard (Nonprofit) is the lowest-cost plan that includes business-grade email (Exchange Online), desktop versions of Office apps (Word, Excel, PowerPoint), and 1 TB of cloud storage per user (OneDrive for Business). Microsoft 365 Business Basic (Nonprofit) lacks the desktop Office apps, while Business Premium and E3 include additional security and compliance features that increase cost beyond the stated requirements.

Answer

Microsoft 365 Business Basic (Nonprofit)

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Microsoft 365 Business Premium (Nonprofit)

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Microsoft 365 E3 (Nonprofit)

Question 8

A company has 50 users with Microsoft 365 Business Basic licenses. They need desktop versions of Office apps (Word, Excel, PowerPoint) and 1 TB of cloud storage per user. They do not need advanced security, device management, or analytics features. Which licensing upgrade is the most cost-effective?

Accepted Answer

Microsoft 365 Business Standard. Microsoft 365 Business Standard includes desktop versions of Office apps (Word, Excel, PowerPoint) and provides 1 TB of OneDrive cloud storage per user, meeting the stated requirements exactly. It is the most cost-effective upgrade from Business Basic because it adds these features without the advanced security, device management, or analytics capabilities found in higher-tier plans.

Answer

Microsoft 365 Business Premium

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Microsoft 365 E3

Answer

Add an Office desktop apps add-on to Business Basic

Question 9

A non-profit organization with 200 employees needs to equip their staff with Microsoft 365 Business Premium, which includes desktop Office apps, Microsoft Intune, Microsoft Entra ID Premium P1, and Microsoft Defender for Office 365 Plan 1. They are eligible for non-profit pricing. What is the most cost-effective way to obtain these capabilities?

Accepted Answer

Microsoft 365 Business Premium (non-profit pricing). Microsoft 365 Business Premium (non-profit pricing) is the most cost-effective option because it bundles all required capabilities—desktop Office apps, Microsoft Intune, Microsoft Entra ID Premium P1, and Microsoft Defender for Office 365 Plan 1—into a single per-user license at a significantly reduced non-profit rate. Purchasing separate add-ons or a higher-tier plan like E3 would incur unnecessary costs without providing additional needed features.

Answer

Microsoft 365 Business Basic (non-profit) plus separate add-ons for Intune and Defender for Office 365

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Microsoft 365 E3 (non-profit pricing)

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Microsoft 365 Business Standard (non-profit) plus add-ons for Intune and Defender for Office 365

Question 10

A multinational organization with 5,000 users is licensed with Microsoft 365 E3. They need to comply with a regulation that requires retaining all Exchange Online mailbox content for 7 years and providing advanced eDiscovery capabilities (including predictive coding) to search through that data. Which Microsoft 365 add-on license should they purchase to meet these requirements most cost-effectively?

Accepted Answer

Microsoft 365 E5 Compliance add-on. Microsoft 365 E5 Compliance add-on provides the required 7-year retention via retention policies and advanced eDiscovery (including predictive coding) without upgrading the entire E3 suite. This add-on is the most cost-effective way to meet regulatory retention and advanced search needs while keeping the existing E3 licensing.

Answer

Exchange Online Archiving for Exchange Online Plan 2

Answer

Microsoft 365 E5 (full suite upgrade)

Answer

Microsoft Purview Audit (Standard) add-on

Question 11

A company has 150 users with Microsoft 365 Business Basic licenses. They need to add Microsoft Defender for Office 365 Plan 1 and Microsoft Intune for device management, but they want to retain their existing Basic subscriptions to minimize costs. What is the most cost-effective licensing strategy to meet these requirements?

Accepted Answer

Purchase add-on subscriptions for Microsoft Defender for Office 365 Plan 1 and Microsoft Intune for all users.. Microsoft 365 Business Basic supports purchasing add-on licenses such as Microsoft Defender for Office 365 Plan 1 and Microsoft Intune. Upgrading all users to Business Premium would include these features but at a higher per-user cost if only these two add-ons are needed. Business Standard does not include Intune or Defender. Purchasing add-ons for all 150 users is the most cost-effective way to add the specific capabilities without changing the base license.

Answer

Upgrade all users to Microsoft 365 Business Premium.

Answer

Upgrade all users to Microsoft 365 Business Standard.

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Purchase Microsoft 365 E3 licenses for all users.

Question 12

A company has 50 users with Microsoft 365 Business Basic licenses. They require the desktop versions of Office apps (Word, Excel, PowerPoint) for all 50 users. Additionally, 20 of those users need device management capabilities via Microsoft Intune. The company wants to minimize total licensing costs. Which licensing strategy is most cost-effective?

Accepted Answer

Upgrade all 50 users to Microsoft 365 Business Standard and purchase Microsoft Intune standalone licenses for the 20 users.. Option B is correct because Microsoft 365 Business Standard includes the desktop versions of Office apps, fulfilling the requirement for all 50 users. For the 20 users needing device management, purchasing standalone Microsoft Intune licenses is the most cost-effective approach, as it avoids the higher cost of upgrading all users to Business Premium, which includes Intune but also additional security features not required here.

Answer

Upgrade all 50 users to Microsoft 365 Business Premium.

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Upgrade 20 users to Microsoft 365 Business Premium and keep 30 users on Business Basic.

Answer

Upgrade all 50 users to Microsoft 365 Business Standard and purchase Microsoft Intune standalone licenses for all 50 users.

Question 13

A company with 500 Microsoft 365 Business Premium users encounters a critical service outage that prevents all users from accessing email. They need to report the incident and expect a response within 1 hour. Which support option should they use to achieve this while keeping additional costs as low as possible?

Accepted Answer

Purchase a Microsoft Professional Direct support subscription and submit a Severity A incident.. Microsoft 365 Business Premium includes only standard support incidents with no guaranteed response time. To achieve a 1-hour response for a critical outage (Severity A), you need a paid support plan. The Professional Direct support subscription is the most cost-effective option that provides a 1-hour response for Severity A incidents, making option B correct.

Answer

Create a service request through the Microsoft 365 admin center, which includes a standard support incident.

Answer

Purchase a Microsoft Premier Support plan and submit a critical incident.

Answer

Post the issue in the Microsoft 365 Tech Community forum.

Question 14

A company with 200 users currently has Microsoft 365 Business Premium licenses. They need to implement advanced compliance features, including communication compliance and eDiscovery (Premium). They want to keep their existing Business Premium licenses to avoid losing other features. What is the most cost-effective licensing strategy to add these capabilities?

Accepted Answer

Purchase the Microsoft 365 E5 Compliance add-on for all users. Option C is correct because the Microsoft 365 E5 Compliance add-on provides the advanced compliance features (communication compliance and eDiscovery Premium) required, while allowing the company to retain their existing Business Premium licenses. This is the most cost-effective approach, as it adds only the needed compliance capabilities without upgrading the entire suite or purchasing unnecessary security add-ons.

Answer

Upgrade all users to Microsoft 365 E5

Answer

Purchase the Microsoft 365 E5 Security add-on for all users

Answer

Purchase the Microsoft 365 E5 suite for all users

Question 15

A company with 500 Microsoft 365 Business Premium users wants to enable advanced identity protection features, such as risk-based conditional access and privileged identity management (PIM). These features require Microsoft Entra ID Premium P2. What is the most cost-effective licensing approach to add this capability?

Accepted Answer

Purchase Microsoft Entra ID Premium P2 as a standalone add-on. Option C is correct because Microsoft Entra ID Premium P2 is the specific license that provides risk-based conditional access and Privileged Identity Management (PIM). Purchasing it as a standalone add-on for the existing Microsoft 365 Business Premium users is the most cost-effective approach, as it adds only the required identity protection features without upgrading the entire suite or purchasing unrelated add-ons.

Answer

Upgrade all users to Microsoft 365 E5

Answer

Purchase Microsoft 365 E5 Security add-on

Answer

Purchase Microsoft 365 E5 Compliance add-on