MS-900 Describe Microsoft 365 pricing and support Practice Test 5 — 15 Questions

Question 1

During requirements gathering, an IT manager says the organization must see how many paid licenses are unused. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Available license count. The Available license count in the Microsoft 365 admin center allows administrators to view how many licenses have been purchased versus how many are assigned, directly revealing unused paid licenses. This is the core licensing management feature under 'Billing > Licenses' that tracks consumption and helps optimize costs.

Answer

Microsoft Stream

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Microsoft Forms

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Microsoft Whiteboard

Question 2

A help desk lead is documenting the correct Microsoft 365 approach to web/mobile Office apps, business email, Teams, OneDrive, and SharePoint, but not desktop Office apps. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Microsoft 365 Business Basic. The question describes a scenario requiring web/mobile Office apps, business email, Teams, OneDrive, and SharePoint—but explicitly excludes desktop Office apps. Microsoft 365 Business Basic is the correct plan because it includes all these services (Exchange Online for email, Teams, SharePoint Online, OneDrive for Business, and web/mobile versions of Office apps) without including the desktop Office applications, making it the most relevant licensing concept.

Answer

Microsoft Stream

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Microsoft Whiteboard

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Microsoft Forms

Question 3

A compliance-aware administrator is selecting the right Microsoft 365 capability to desktop Office apps plus business email and collaboration services without advanced security management. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Microsoft 365 Business Standard. Microsoft 365 Business Standard is the correct choice because it includes desktop versions of Office apps (Word, Excel, PowerPoint, Outlook) plus business-class email (Exchange Online) and collaboration services (Teams, SharePoint, OneDrive) without advanced security features like Microsoft Defender for Office 365 or Azure Information Protection. This plan is designed for organizations needing core productivity and communication tools but not the higher-tier security management found in Business Premium or Enterprise plans.

Answer

Microsoft Stream

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Microsoft Forms

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Microsoft Whiteboard

Question 4

A department head asks which Microsoft 365 option should be used to desktop Office apps plus Intune and enhanced security capabilities for a small or medium business. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Microsoft 365 Business Premium. Microsoft 365 Business Premium is the correct choice because it bundles desktop Office apps (e.g., Word, Excel, PowerPoint) with Microsoft Intune for mobile device and app management, plus advanced security features like Microsoft Defender for Office 365, Azure Information Protection, and Conditional Access. This plan is specifically designed for small and medium businesses (up to 300 users) that need enterprise-grade security and management without requiring Enterprise-level licensing.

Answer

Microsoft Stream

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Microsoft Whiteboard

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Microsoft Forms

Question 5

An administrator is reviewing a request from users who need to enterprise licensing options for an organization with more complex or larger-scale requirements. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Microsoft 365 Enterprise plans. Microsoft 365 Enterprise plans (E3, E5) are designed for organizations with complex or large-scale requirements, offering advanced security, compliance, analytics, and voice capabilities beyond the Business plans. The question specifically asks about enterprise licensing options, making C the most relevant concept.

Answer

Microsoft Whiteboard

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Microsoft Forms

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Microsoft Stream

Question 6

During a Microsoft 365 planning workshop, manage users, licenses, billing, and tenant settings. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Microsoft 365 admin center. The Microsoft 365 admin center is the centralized web-based portal for managing users, licenses, billing, and tenant-wide settings. It provides a single pane of glass for administrative tasks such as assigning licenses, resetting passwords, viewing invoices, and configuring service settings, making it the most relevant tool for the described workshop activities.

Answer

Microsoft Whiteboard

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Microsoft Forms

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Microsoft Stream

Question 7

A tenant administrator is advising a department that wants to review upcoming Microsoft 365 changes and recommended admin actions. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Message center. The Message center in the Microsoft 365 admin center is the dedicated hub for reviewing upcoming changes, new features, and recommended admin actions. It provides service advisories, planned changes, and action-required notifications, making it the most relevant concept for a tenant administrator advising a department on upcoming Microsoft 365 changes.

Answer

Microsoft Stream

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Microsoft Forms

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Microsoft Whiteboard

Question 8

A business stakeholder asks how Microsoft 365 can help them check known incidents affecting Microsoft 365 services. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Service health. Service health in the Microsoft 365 admin center provides real-time status and incident information for all Microsoft 365 services. It allows administrators and stakeholders to check known incidents, advisories, and historical uptime data, directly addressing the need to monitor service availability.

Answer

Microsoft Forms

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Microsoft Whiteboard

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Microsoft Stream

Question 9

While preparing a Microsoft 365 adoption plan, a consultant is asked to manage billing without granting full tenant control. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Billing Administrator. The Billing Administrator role in Microsoft 365 is specifically designed to manage billing tasks—such as invoices, payment methods, and subscription purchases—without granting broader tenant-wide administrative privileges. This aligns directly with the scenario of managing billing while avoiding full tenant control, making it the most relevant concept for the adoption plan.

Answer

Microsoft Stream

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Microsoft Forms

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Microsoft Whiteboard

Question 10

A service owner is comparing Microsoft 365 capabilities and needs to reset user passwords without assigning Global Administrator. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Password Administrator. The Password Administrator role in Azure AD allows a service owner to reset user passwords without needing the highly privileged Global Administrator role. This aligns with the principle of least privilege, as it grants only the specific permissions required for password management while avoiding broader administrative access.

Answer

Microsoft Whiteboard

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Microsoft Forms

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Microsoft Stream

Question 11

During requirements gathering, an IT manager says the organization must view service health and create support requests without broad user management. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Service Support Administrator. The Service Support Administrator role in Microsoft 365 is specifically designed to allow users to view service health and create support requests without granting broader user management permissions. This aligns directly with the IT manager's requirement for limited administrative access focused on support functions, making it the most relevant concept among the options.

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Microsoft Stream

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Microsoft Forms

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Microsoft Whiteboard

Question 12

A help desk lead is documenting the correct Microsoft 365 approach to view usage reports without changing configuration. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Reports Reader. The Reports Reader role in Microsoft 365 is specifically designed to allow users to view usage reports and adoption metrics without requiring any administrative permissions or configuration changes. This role provides read-only access to the Reports section in the Microsoft 365 admin center, enabling help desk leads to monitor usage data without altering settings or licensing. The other options (Whiteboard, Stream, Forms) are unrelated to viewing usage reports.

Answer

Microsoft Whiteboard

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Microsoft Stream

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Microsoft Forms

Question 13

A compliance-aware administrator is selecting the right Microsoft 365 capability to guide assignment of Microsoft 365 admin roles. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Least privilege. The principle of least privilege is the most relevant concept for guiding assignment of Microsoft 365 admin roles because it dictates that administrators should be granted only the permissions necessary to perform their job functions, minimizing security risks. This directly aligns with compliance requirements by ensuring that no user has excessive access to sensitive administrative functions. The other options (Whiteboard, Stream, Forms) are productivity or collaboration tools unrelated to role-based access control or compliance.

Answer

Microsoft Whiteboard

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Microsoft Stream

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Microsoft Forms

Question 14

A department head asks which Microsoft 365 option should be used to assign licenses automatically when users join a department group. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Group-based licensing. Group-based licensing in Microsoft 365 allows you to automatically assign or remove licenses when users are added to or removed from a security group. This is the correct solution for the department head's requirement because it directly ties license assignment to group membership, eliminating manual intervention.

Answer

Microsoft Stream

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Microsoft Forms

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Microsoft Whiteboard

Question 15

An administrator is reviewing a request from users who need to give different departments different Microsoft 365 features without wasting licenses. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Assign plans based on user role and requirements. The most relevant concept is assigning plans based on user role and requirements because it directly addresses the need to provide different Microsoft 365 features to different departments without wasting licenses. This involves using group-based licensing or per-user license assignment to match features like Exchange Online, SharePoint, or Teams to specific job functions, ensuring cost efficiency and compliance with licensing terms.

Answer

Microsoft Whiteboard

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Microsoft Forms

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Microsoft Stream