MS-900 Describe Microsoft 365 pricing and support Practice Questions

Question 1

A non-profit organization with 250 employees is considering Microsoft 365. They want the most cost-effective plan that includes business-class email, web and mobile versions of Office apps, and 1 TB of cloud storage per user. Which subscription should they choose?

Accepted Answer

Microsoft 365 Business Basic. Microsoft 365 Business Basic is the most cost-effective plan that includes business-class email (Exchange Online), web and mobile versions of Office apps, and 1 TB of OneDrive cloud storage per user. It meets all stated requirements without the higher cost of desktop app licenses or advanced security features found in other plans.

Answer

Microsoft 365 Business Premium

Answer

Microsoft 365 E1

Answer

Microsoft 365 Apps for Business

Question 2

A company with 100 users currently has Microsoft 365 Business Standard. The IT department wants to add governance-level security features, including conditional access policies, Microsoft Defender for Microsoft 365, and compliance tools like litigation hold and eDiscovery. Which licensing upgrade should they consider?

Accepted Answer

Microsoft 365 Business Premium. Microsoft 365 Business Premium is the correct upgrade because it includes all the requested governance-level security features—Conditional Access, Microsoft Defender for Business (which is the Defender for Microsoft 365 offering for the Business plan), and compliance tools like litigation hold and eDiscovery—while remaining within the Business suite. It is designed for organizations with up to 300 users that need enterprise-grade security and compliance without moving to the Enterprise (E) licensing tier.

Answer

Microsoft 365 E3

Answer

Microsoft 365 F3

Answer

Microsoft 365 E1

Question 3

A company is planning to purchase Microsoft 365 subscriptions. They want to follow the recommended process. Which of the following sequences correctly represents the order of steps from start to finish?

Accepted Answer

Assess needs, Choose subscription, Add licenses, Assign licenses. The recommended process begins with assessing organizational needs (e.g., number of users, required features), then choosing the appropriate subscription plan, adding the required number of licenses to the tenant, assigning those licenses to individual users, and finally provisioning the services (which happens automatically after license assignment). The correct order is: Assess needs, Choose subscription, Add licenses, Assign licenses.

Answer

Choose subscription, Assess needs, Assign licenses, Add licenses

Answer

Add licenses, Assign licenses, Assess needs, Choose subscription

Answer

Assess needs, Add licenses, Choose subscription, Assign licenses

Question 4

A company with 1,000 users has Microsoft 365 E3 subscriptions. They are experiencing a major outage affecting all users and need guaranteed 1-hour response time for a critical support issue. What should they purchase?

Accepted Answer

Professional Direct Support. Professional Direct Support provides a guaranteed 1-hour response time for critical severity issues, which is required for the company's major outage affecting all 1,000 users. Standard Support, included with Microsoft 365 E3, offers a 1-hour response for critical issues only for Business-level subscriptions; for Enterprise subscriptions like E3, the critical response time is 2 hours. Professional Direct Support also includes proactive guidance and a named support engineer, making it the correct choice for guaranteed 1-hour response.

Answer

Standard Support (included)

Answer

Azure Support Basic

Answer

Partner support via a Microsoft CSP

Question 5

A company with 500 Microsoft 365 E3 users wants to add the highest level of threat protection and advanced investigation capabilities for their security team. Which licensing add-on should they purchase?

Accepted Answer

Microsoft 365 E5 Security. Microsoft 365 E5 Security is the correct add-on because it bundles the highest level of threat protection (Microsoft Defender for Office 365 Plan 2, Microsoft Defender for Endpoint Plan 2, and Microsoft Defender for Identity) along with advanced investigation capabilities like automated investigation and response (AIR), threat analytics, and advanced hunting in Microsoft 365 Defender. This meets the requirement for top-tier threat protection and advanced investigation without upgrading the entire E3 base license to E5.

Answer

Microsoft 365 E5 Compliance

Answer

Microsoft 365 E5

Answer

Microsoft Defender for Microsoft 365 Plan 2 only

Question 6

A company with 250 users has Microsoft 365 E3 licenses. They want to add advanced anti-phishing and anti-malware protection for email and also deploy endpoint detection and response (EDR) for all devices. What is the most cost-effective licensing add-on?

Accepted Answer

Microsoft 365 E5 Security add-on. Microsoft 365 E5 Security add-on provides advanced anti-phishing and anti-malware protection via Microsoft Defender for Office 365 Plan 2 and includes Microsoft Defender for Endpoint Plan 2 for EDR capabilities. This is the most cost-effective option because it adds exactly the required security features to existing E3 licenses without the higher cost of a full E5 upgrade or the redundancy of separate plan 1 add-ons.

Answer

Microsoft Defender for Microsoft 365 Plan 1 and Microsoft Defender for Endpoint Plan 1 add-ons

Answer

Microsoft 365 E5 Compliance add-on

Answer

Upgrade all users to Microsoft 365 E5

Question 7

A company currently has Microsoft 365 E5 licenses for all users. They need to perform advanced threat hunting using queries across email, endpoints, and identities to investigate a potential security incident. Which of the following capabilities is already included in their existing license?

Accepted Answer

Microsoft 365 Defender (including advanced hunting). Microsoft 365 Defender (formerly Microsoft Threat Protection) includes advanced hunting capabilities that allow security teams to run Kusto Query Language (KQL) queries across email, endpoints, identities, and cloud apps. Since the company already has Microsoft 365 E5 licenses, this capability is included without any additional purchase.

Answer

Microsoft Defender for Microsoft 365 Plan 1

Answer

Microsoft Entra ID Premium P1

Answer

Microsoft Cloud App Security

Question 8

A company with 1,000 users currently has Microsoft 365 E3 licenses. They need to add advanced threat protection for email (including anti-phishing and anti-malware) and endpoint detection and response (EDR) for all devices. What is the most cost-effective licensing addition?

Accepted Answer

Microsoft 365 E5 Security add-on. Option A is correct because the Microsoft 365 E5 Security add-on provides advanced threat protection (including anti-phishing and anti-malware for email via Defender for Office 365 Plan 2) and endpoint detection and response (EDR) via Microsoft Defender for Endpoint Plan 2, all without requiring a full E5 license upgrade. This is the most cost-effective solution for adding these specific security capabilities to existing E3 users.

Answer

Microsoft 365 E5 Compliance add-on

Answer

Upgrade all users to Microsoft 365 E5

Answer

Microsoft Defender for Microsoft 365 Plan 1 standalone

Question 9

A multinational organization with 500 users currently has Microsoft 365 E3 licenses. They need to perform advanced threat hunting using queries across email, endpoints, and identities to investigate a security incident. They also need the ability to automatically isolate infected endpoints. What is the most cost-effective licensing addition?

Accepted Answer

Microsoft 365 E5 Security. Microsoft 365 E5 Security is the most cost-effective addition because it provides advanced threat hunting via Microsoft 365 Defender (including queries across email, endpoints, and identities) and automated endpoint isolation through Microsoft Defender for Endpoint. This add-on delivers the required capabilities without the full cost of upgrading all users to Microsoft 365 E5, which would also include unnecessary features like advanced compliance and analytics.

Answer

Microsoft 365 E5

Answer

Microsoft 365 E5 Compliance

Answer

Enterprise Mobility + Security (EMS) E5

Question 10

A 500-user organization is licensed with Microsoft 365 E3. They need to comply with a regulation that requires retaining all Exchange Online mailbox content for 10 years and providing unlimited archive storage for users. Which add-on license or service should they acquire to meet this requirement most cost-effectively?

Accepted Answer

Exchange Online Archiving for Exchange Online Plan 2. Option B is correct because Exchange Online Archiving for Exchange Online Plan 2 provides unlimited archive storage and retention policies that can enforce a 10-year hold on mailbox content. This add-on is the most cost-effective way to meet the regulatory requirements without upgrading to E5, as it directly extends the archiving and retention capabilities of the existing E3 license.

Answer

Microsoft 365 E5 Compliance add-on

Answer

Microsoft Purview eDiscovery add-on

Answer

Microsoft 365 E5 Security add-on

Describe Microsoft 365 pricing and support

MS-900 Describe Microsoft 365 pricing and support — Key Topics

Where candidates lose marks on Describe Microsoft 365 pricing and support