MS-102 Practice Test 46 — 15 Questions

Question 1

A company has an existing Microsoft 365 tenant with the verified custom domain 'contoso.com'. The administrator now wants to add a second custom domain, 'contoso-europe.com', to the same tenant. What is the first step the administrator should take?

Accepted Answer

Add the domain in the Microsoft 365 admin center.. The first step to add a second custom domain to an existing Microsoft 365 tenant is to initiate the domain addition process in the Microsoft 365 admin center. This triggers the system to generate the unique TXT verification record that must be added to the public DNS zone to prove ownership of the domain. Without first adding the domain in the admin center, the administrator would not know the specific verification value required for the DNS record.

Answer

Add a TXT verification record in the public DNS zone for 'contoso-europe.com'.

Answer

Add an MX record pointing to Exchange Online in the public DNS zone for 'contoso-europe.com'.

Answer

Contact Microsoft support to enable the domain addition feature.

Question 2

A company wants to allow users to log in to Microsoft 365 using their existing on-premises Active Directory credentials and ensure that password changes are reflected immediately in the cloud. Which authentication method should be implemented?

Accepted Answer

Federation with AD FS. Federation with AD FS is correct because it allows users to authenticate directly against on-premises Active Directory, and password changes made on-premises are immediately reflected in the cloud since authentication never passes the password hash to Azure AD. This meets the requirement for instant password change propagation without any synchronization delay.

Answer

Password Hash Synchronization (PHS)

Answer

Pass-through Authentication (PTA)

Answer

Azure AD Seamless SSO

Question 3

A company wants to migrate from on-premises Exchange to Exchange Online. They need to synchronize user mailboxes. Which tool should they use?

Accepted Answer

C: Exchange Online Hybrid Configuration Wizard. The Exchange Online Hybrid Configuration Wizard (HCW) is the correct tool for migrating on-premises Exchange mailboxes to Exchange Online because it configures the hybrid deployment settings, including the necessary connectors, federation trust, and OAuth authentication, enabling mailbox moves via the New-MigrationBatch cmdlet or the EAC. It orchestrates the synchronization of mailbox data between the on-premises environment and Exchange Online, leveraging the MRS (Mailbox Replication Service) proxy for secure, seamless migration.

Answer

A: Microsoft 365 admin center

Answer

B: Exchange Admin Center

Answer

D: Azure AD Connect

Question 4

An administrator adds the custom domain 'adatum.com' to a new Microsoft 365 tenant. In the Microsoft 365 admin center, the domain status shows 'Pending verification'. Which type of DNS record must the administrator add to the public DNS zone to complete the domain ownership verification?

Accepted Answer

TXT record. To verify domain ownership in Microsoft 365, you must add a TXT record containing a unique verification string provided by the Microsoft 365 admin center to the public DNS zone. The DNS provider checks for this TXT record, and when found, Microsoft 365 confirms you control the domain. This is a standard domain verification method defined in RFC 1035 and used by many cloud services.

Answer

MX record

Answer

CNAME record

Answer

SPF record

Question 5

An administrator needs to delegate the ability to manage user licenses and assign roles to a junior admin, but without granting them access to the Microsoft 365 admin center's other settings. Which role should the junior admin be assigned?

Accepted Answer

License Administrator. The License Administrator role is the correct choice because it specifically grants the ability to assign and remove licenses for users, as well as manage their location, without providing access to other Microsoft 365 admin center settings like user creation, role assignment, or security features. This role is designed for delegated license management while maintaining least privilege.

Answer

User Administrator

Answer

Global Administrator

Answer

Helpdesk Administrator

Question 6

An organization has just purchased Microsoft 365 Business Standard licenses and has added the custom domain 'contoso.com' to the tenant. The administrator wants all new user email addresses to use '@contoso.com' instead of the default '@contoso.onmicrosoft.com'. How can this be achieved?

Accepted Answer

Set the default domain in the Microsoft 365 admin center to contoso.com. Setting the default domain to 'contoso.com' in the Microsoft 365 admin center ensures that all newly created users automatically receive an email address with the custom domain as their primary SMTP address. This is the standard method because the default domain setting controls the domain appended to new user accounts during creation, eliminating the need for manual changes.

Answer

Change the primary SMTP address for each user manually after creation

Answer

Remove the onmicrosoft.com domain from the tenant

Answer

Edit the user creation PowerShell script to specify the domain

Question 7

An administrator has created a new user account in Microsoft Entra ID. To ensure the user has a mailbox in Exchange Online, what is the next step?

Accepted Answer

Assign an Exchange Online license to the user. In Microsoft 365, a user must be assigned an Exchange Online license (part of an E3, E5, or standalone plan) before a mailbox is automatically provisioned in Exchange Online. Without a license, the user object exists in Entra ID but has no mailbox; the license assignment triggers the mailbox creation process within 24 hours.

Answer

Create an Exchange mailbox manually

Answer

Run the Microsoft 365 Setup wizard

Answer

Configure DNS records for the domain

Question 8

An administrator needs to delegate the ability to view service health and manage service requests to a helpdesk team, without granting permissions to reset passwords, manage users, or access billing. Which built-in Microsoft 365 admin role should be assigned?

Accepted Answer

Service Support Administrator. The Service Support Administrator role is the correct built-in role because it grants the specific permissions needed to view service health and manage service requests in the Microsoft 365 admin center, while explicitly excluding permissions to reset passwords, manage users, or access billing. This role is designed for helpdesk teams that need to handle service incidents without broader administrative access.

Answer

Helpdesk Administrator

Answer

Service Administrator

Answer

Security Reader

Question 9

An administrator wants to restrict which users in the organization can create Microsoft 365 groups. The requirement is that only members of the IT department (identified by the department attribute in Azure AD) should be able to create groups. Which configuration should the administrator use?

Accepted Answer

Azure AD > Groups > Group settings > Group creation settings.. Option A is correct because the Azure AD 'Group settings' blade includes a 'Group creation settings' option that allows administrators to restrict group creation to specific security groups. By configuring this setting, the administrator can limit group creation to only members of the IT department, identified by the department attribute in Azure AD, by placing those users into a designated security group.

Answer

Azure AD Identity Governance > Access reviews.

Answer

Azure AD > Groups > Naming policy.

Answer

Microsoft 365 admin center > Groups > Add group.

Question 10

An administrator needs to open a Microsoft 365 support request because a critical service issue is affecting all users. Which two pieces of information should the administrator have readily available before contacting support? (Choose two.)

Accepted Answer

Tenant ID. The Tenant ID (A) is a unique, immutable identifier for the Microsoft 365 tenant, required by Microsoft Support to locate the tenant in their systems and verify administrative access. The current service health status (C) is critical because the support engineer will first check the Microsoft 365 Service Health Dashboard (admin.microsoft.com/Adminportal/Home?source=applauncher#/servicehealth) to confirm the issue is a known service incident; having this information ready avoids redundant troubleshooting and speeds up the creation of a service request.

Answer

User principal names of affected users

Answer

Billing contact information

Question 11

An administrator wants to add a custom domain 'contoso.com' to a new Microsoft 365 tenant. The domain is already registered and available. What is the first step the administrator should perform in the Microsoft 365 admin center?

Accepted Answer

Add the domain and verify ownership by creating a TXT record. The first step when adding a custom domain to a Microsoft 365 tenant is to add the domain in the admin center and then verify ownership by creating a TXT record in the domain's DNS zone. This proves you control the domain before any services (like email or SharePoint) can be configured. Without verification, Microsoft 365 will not allow further domain-related setup.

Answer

Create user accounts with the new domain

Answer

Configure email routing with MX records

Answer

Set up SharePoint Online with the new domain

Question 12

An organization has just purchased Microsoft 365 Business Standard licenses. The administrator adds a new user through the admin center. By default, does the new user receive a welcome email with sign-in instructions?

Accepted Answer

Yes, if the administrator does not clear the 'Send welcome email' checkbox during user creation.. When an administrator adds a new user through the Microsoft 365 admin center, the default behavior is to send a welcome email containing the user's sign-in name and temporary password. The administrator can opt out by clearing the 'Send welcome email in email' checkbox during the creation process. Therefore, the user receives the email unless the administrator explicitly deselects that option.

Answer

Yes, always, regardless of how the user is created.

Answer

No, the administrator must manually send the welcome email using a script.

Answer

No, welcome emails are only sent when using the 'Add multiple users' option.

Question 13

An organization uses a third-party SaaS application that supports SAML-based single sign-on. The application is not in the Azure AD gallery. What is the first step to configure SSO?

Accepted Answer

Create a new enterprise application from the 'Non-gallery application' option in Azure AD. The correct first step is to create a new enterprise application from the 'Non-gallery application' option in Azure AD. This allows you to configure SAML-based SSO for any third-party application that supports SAML 2.0, even if it is not listed in the Azure AD gallery. The non-gallery application template provides the necessary endpoints and metadata to establish trust between Azure AD and the SaaS application.

Answer

Configure Azure AD Connect to sync on-premises users

Answer

Add the application in the Microsoft 365 admin center under 'Integrated apps'

Answer

Create a custom role in Azure AD for the application

Question 14

An organization wants to receive email notifications for all service health incidents. Which role must an administrator have to configure service health notifications in the Microsoft 365 admin center?

Accepted Answer

Global Administrator. Only the Global Administrator role has the necessary permissions to access and modify the Service Health section in the Microsoft 365 admin center, including configuring email notifications for service health incidents. This is because the Global Administrator role is the highest privileged role and is required to manage tenant-wide settings such as service health alerts, which are not delegated to lower-level administrative roles.

Answer

Service Support Administrator

Answer

Helpdesk Administrator

Answer

Billing Administrator

Question 15

An administrator wants to prevent users from inviting guest users from the domain 'contoso.com' to the tenant. The administrator needs to block all invitations for that specific domain while allowing invitations from all other external domains. Which setting in Microsoft Entra ID should be configured?

Accepted Answer

External collaboration settings. External collaboration settings in Microsoft Entra ID (formerly Azure AD) allow administrators to configure domain-based restrictions for B2B collaboration invitations. By adding 'contoso.com' to the 'Deny list' under 'Cross-tenant access settings' or specifically within the 'External collaboration settings' blade, invitations to that domain are blocked while all other external domains remain allowed. This setting directly controls the guest invitation behavior at the domain level.

Answer

Cross-tenant access settings

Answer

User settings

Answer

Domain federation