MB-920 Practice Test 7 — 10 Questions

Question 1

A company uses Dynamics 365 Commerce. They want to offer personalized product recommendations to online shoppers based on their browsing history and purchase patterns. Which Copilot feature should they enable?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

Copilot in Dynamics 365 Commerce. Copilot in Dynamics 365 Commerce is specifically designed to enhance e-commerce experiences, including generating personalized product recommendations for online shoppers. It leverages browsing history and purchase patterns to suggest relevant products, thereby increasing conversion rates and customer satisfaction. This feature is natively integrated into the Commerce platform, making it the correct choice for this scenario.

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Copilot in Dynamics 365 Customer Service

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Copilot in Dynamics 365 Finance

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Copilot in Dynamics 365 Sales

Question 2

A company wants to share product data across multiple Dynamics 365 Finance legal entities. What should be used?

Accepted Answer

Shared product master. The Shared product master (B) is the correct feature because it allows product data to be defined once and shared across multiple Dynamics 365 Finance legal entities. This ensures consistent product information, such as item numbers, descriptions, and dimensions, is synchronized without duplication, which is essential for multi-entity organizations.

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Purchase agreements

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Inventory journal

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Sales orders

Question 3

Which TWO of the following are features of the Cash and bank management module in Dynamics 365 Finance?

Accepted Answer

Cash flow forecasting. Option B (Cash flow forecasting) is correct because the Cash and bank management module in Dynamics 365 Finance provides cash flow forecasting functionality, allowing organizations to project future cash inflows and outflows based on ledger, vendor, customer, and other transaction data. Option D (Bank reconciliation) is correct because the module includes bank reconciliation features that let users match bank statements against ledger bank transactions, manage unreconciled items, and reconcile bank accounts. Option A (Credit management) is incorrect because credit management is a separate module in Dynamics 365 Finance used for managing customer credit limits, credit holds, and collections, not a feature of Cash and bank management. Option C (Budget control) is incorrect because budget control is part of the Budgeting module and is used to check and enforce budget availability on transactions. Option E (Fixed asset depreciation) is incorrect because depreciation is handled in the Fixed assets module, not in Cash and bank management.

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Credit management

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Budget control

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Fixed asset depreciation

Question 4

A company uses Dynamics 365 Finance and wants to streamline the process of reconciling bank statements with ledger entries. What feature should they use?

Accepted Answer

Bank reconciliation. Bank reconciliation in Dynamics 365 Finance is the dedicated feature for matching bank statement lines with ledger and bank transactions, and for resolving discrepancies. It provides a reconciliation worksheet, automatic matching rules, and the ability to post adjustments. This directly addresses the requirement to streamline reconciling bank statements with ledger entries.

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Budget control

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Cash flow forecasting

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Payment proposals

Question 5

A finance manager needs to create a journal entry to record the monthly depreciation of fixed assets. The company uses Dynamics 365 Finance. Which journal type should be used?

Accepted Answer

Fixed assets journal. The Fixed assets journal is specifically designed to record fixed asset transactions such as acquisitions, disposals, and depreciation. In Dynamics 365 Finance, this journal type automatically posts to the correct fixed asset ledger accounts and updates the asset's net book value, making it the appropriate choice for monthly depreciation entries.

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Payment journal

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Inventory journal

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General journal

Question 6

A company wants to automatically create purchase orders when inventory for a specific item drops below a predefined level. Which master planning concept should be used?

Accepted Answer

Reorder point. The reorder point is the inventory level at which a new purchase order should be placed to replenish stock before it runs out. When inventory drops below this predefined level, the system automatically triggers a purchase order. This is the exact master planning concept for automated replenishment based on a threshold.

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Safety stock

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Coverage group

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Forecast model

Question 7

A multinational corporation uses Dynamics 365 Finance and needs to report in both local GAAP and IFRS. What is the recommended approach?

Accepted Answer

Use multiple ledgers with different accounting frameworks.. Dynamics 365 Finance supports multiple ledgers within a single legal entity, each attached to a different accounting framework (chart of accounts, fiscal calendar, and currency). This lets the organization post transactions once and generate both local GAAP and IFRS reports from the same source data, which is the recommended multi-GAAP approach.

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Set up two separate instances of Dynamics 365 Finance.

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Use the consolidation module to convert IFRS to local GAAP.

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Configure financial dimensions to differentiate GAAPs.

Question 8

A company wants to use Dynamics 365 Supply Chain Management to automate replenishment of raw materials from suppliers based on current inventory levels. Which feature should they configure?

Accepted Answer

Vendor-managed inventory (VMI). Vendor-managed inventory (VMI) in Dynamics 365 Supply Chain Management is specifically designed to let a vendor monitor a customer's inventory levels and automatically replenish stock based on agreed thresholds and demand signals. It enables collaborative replenishment where the supplier takes responsibility for maintaining agreed inventory levels, which directly matches the requirement to automate replenishment of raw materials from suppliers based on current inventory. The feature includes vendor collaboration workspaces, replenishment rules, and integration with purchase order creation to trigger orders when inventory falls below defined minimums.

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Intercompany orders

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Consignment inventory

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Purchase agreements

Question 9

A company uses Dynamics 365 Commerce. Which TWO features are available to enhance the customer shopping experience online?

Accepted Answer

Product recommendations powered by AI. Dynamics 365 Commerce includes AI-powered product recommendations that analyze customer behavior, purchase history, and browsing patterns to suggest relevant items, directly enhancing the online shopping experience. Option B is correct because the customer loyalty program feature allows retailers to create and manage loyalty schemes, points, and rewards, which increases customer engagement and repeat purchases online.

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Purchase order management

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Inventory counting

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Vendor invoice processing

Question 10

A logistics manager wants to optimize delivery routes to reduce transportation costs. Which module in Dynamics 365 Supply Chain Management should they use?

Accepted Answer

Transportation management. Transportation management in Dynamics 365 Supply Chain Management is the module designed to plan, execute, and optimize freight and delivery operations, including route planning, load building, carrier rating, and freight reconciliation. It directly addresses reducing transportation costs through route optimization and consolidation. The logistics manager would use its route and load planning capabilities to minimize distance and cost.

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Procurement and sourcing

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Warehouse management

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Production control