An administrator is using vLCM to manage a cluster with 4 ESXi hosts. After a remediation, two hosts show a compliance status of 'Non-Compliant' with the message 'Firmware is not compatible with the selected image'. What is the most likely cause?
Trap 1: The selected image includes a firmware component that is not…
The message already states the firmware component is incompatible with the selected image, so this restates the symptom rather than the cause; vLCM validates firmware against the image's hardware support. This option would be correct if the image genuinely listed an unsupported firmware package for those host models.
Trap 2: The firmware update requires a different ESXi version and was…
A skipped firmware update produces a remediation warning or partial compliance, not an incompatibility verdict; the message indicates the image's firmware component does not match the hosts' hardware. This would be correct if the hosts ran an ESXi build below the firmware's minimum prerequisite.
Trap 3: The hosts were put into maintenance mode during remediation and…
Maintenance mode and autopassivation affect remediation scheduling and DRS evacuation, not firmware compatibility validation; the message is generated during image compliance checking before any remediation task runs. This option would be correct if remediation stalled because a host could not enter maintenance mode.
- A
The selected image includes a firmware component that is not compatible with the hosts.
Why it fails: The message already states the firmware component is incompatible with the selected image, so this restates the symptom rather than the cause; vLCM validates firmware against the image's hardware support. This option would be correct if the image genuinely listed an unsupported firmware package for those host models.
- B
The firmware update requires a different ESXi version and was skipped.
Why it fails: A skipped firmware update produces a remediation warning or partial compliance, not an incompatibility verdict; the message indicates the image's firmware component does not match the hosts' hardware. This would be correct if the hosts ran an ESXi build below the firmware's minimum prerequisite.
- C
The hosts were put into maintenance mode during remediation and autopassivation failed.
Why it fails: Maintenance mode and autopassivation affect remediation scheduling and DRS evacuation, not firmware compatibility validation; the message is generated during image compliance checking before any remediation task runs. This option would be correct if remediation stalled because a host could not enter maintenance mode.
- D
The cluster does not have a Hardware Support Manager configured.
Firmware compliance in vLCM requires a Hardware Support Manager to expose vendor firmware depots to the cluster. Without one configured, the image cannot validate host firmware, so hosts report 'Firmware is not compatible with the selected image'.