CIS-HR HR System Architecture Practice Question
Where do HR agents go to see a list of all assigned HR tasks?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
HR Case Management > My Tasks
The 'My Tasks' list in the HR Case workspace is the primary view for agents.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Employee Center > My Requests
Why it's wrong here
My Requests is for employees tracking their own inquiries.
- ✗
HR Administration > Tasks
Why it's wrong here
This module is for administration, not agent work.
- ✗
Service Desk > My Work
Why it's wrong here
This is for ITSM, not HRSD.
- ✓
HR Case Management > My Tasks
Why this is correct
This module specifically lists tasks assigned to the current user.
About these practice questions
This CIS-HR question is part of Courseiva's 313-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-HR practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-HR exam.