Sample questions
ServiceNow Certified Implementation Specialist - Human Resources (CIS-HR, HR Service Delivery) (CIS-HR) practice questions
Where are 'Activity Field Mappings' created?
Which table stores the actual instances of an Activity Set?
Which TWO of the following are common benefits of Lifecycle Events?
What is the purpose of the 'Activity Set' field on the Activity Definition?
Which TWO of the following are true regarding 'Audience' targeting?
What is the benefit of using 'Audience' in Lifecycle Events?
Which TWO of the following are true about 'Wait for completion' in an activity?
Which TWO factors are checked by the system when determining if an Activity Set should be triggered?
What is the primary function of an 'HR Task' within a Lifecycle Event?
Which THREE of the following factors influence the timing of an activity?
Which role is required to configure Lifecycle Events in ServiceNow?
Where do you go to define the 'Lifecycle Event' itself (the parent object)?
An HR agent reports that an activity within an activity set is not triggering despite the trigger condition being met. What is the most likely cause?
If a user is promoted, and a Lifecycle Event is triggered, how do you handle the change in 'Department' on the user record?
Which THREE of the following represent ways to trigger an Activity Set?
Which component allows an HR agent to see information about an employee's benefits and payroll at a glance?
Which component is responsible for orchestrating the overall lifecycle process?
An administrator needs to ensure that the 'Manager's Welcome Email' activity automatically populates the recipient's name from the HR Case. Which feature is used to map information…
Which module is used to view all active Lifecycle Event cases?
Which THREE of the following items are found on the Lifecycle Event case form?
Which feature allows you to bundle several activities together to be executed based on a specific trigger?
Which TWO of the following are components of a Lifecycle Event?
When mapping fields, what does the 'Source' field denote?
Which THREE actions are required to properly configure an HR Service to use a specific HR Template?