CIS-HR Core HR Applications And Employee Center Practice Question
When a user submits a case, where is the HR Service name stored on the case?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
HR Service field
The 'HR Service' field on the case record references the HR Service definition.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Topic Category field
Why it's wrong here
No.
- ✗
Short Description
Why it's wrong here
No.
- ✗
Template field
Why it's wrong here
No.
- ✓
HR Service field
Why this is correct
Direct reference.
About these practice questions
Courseiva writes every CIS-HR question from scratch — 313 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-HR practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-HR exam.