AI Associate AI Fundamentals Practice Question
A company uses AI to generate personalized email content for marketing campaigns. They notice the AI occasionally produces factually incorrect statements. Which THREE actions should they take to mitigate this?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Implement retrieval-augmented generation (RAG) to ground outputs in verified data
Grounding the model with retrieval, adding a human review step, and adjusting temperature can reduce hallucinations. Training on more data alone may not fix the issue.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Implement retrieval-augmented generation (RAG) to ground outputs in verified data
Why this is correct
RAG provides factual context, reducing hallucinations.
- ✓
Reduce the model's temperature parameter to lower randomness
Why this is correct
Lower temperature makes outputs more deterministic and less prone to fabrications.
- ✓
Include a human review step before emails are sent
Why this is correct
Human oversight catches errors before they reach customers.
- ✗
Train the model on more unlabeled emails from the internet
Why it's wrong here
More unlabeled data may introduce more noise, not reduce hallucinations.
- ✗
Remove all safety guardrails to allow more creative content
Why it's wrong here
Removing guardrails increases risk of hallucinations and harmful content.
Go deeper
Related to this question
About these practice questions
One of 753 original AI Associate practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This AI Associate practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI Associate exam.