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PMP Practice Question: Business Environment: strategy and project benefits

Your project is using Scrum. During the daily standup, a team member mentions that a key vendor will be unable to deliver a critical component on time, which will delay the next sprint. What is the best action to take?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Assess the impact on the sprint goal and inform the product owner and stakeholders

The project manager should first assess the impact on the sprint and project, then communicate the issue to relevant stakeholders and update the risk register.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Ask the team to work overtime to compensate for the delay

    Why it's wrong here

    Requesting the team to work overtime is a reactive, unsustainable measure that fails to address the root cause of the vendor delay. While it might offer a temporary fix, it often leads to burnout, reduced quality, and does not align with Agile principles of maintaining a sustainable pace. This approach shifts the burden onto the team without resolving the external impediment, potentially creating future delays and undermining team morale.

  • Assess the impact on the sprint goal and inform the product owner and stakeholders

    Why this is correct

    The most appropriate first step is to assess the specific impact of the vendor delay on the current sprint goal and any dependent backlog items. This enables the Scrum Team to understand the severity and potential implications for the sprint's commitment. Subsequently, informing the Product Owner and relevant stakeholders ensures transparency, allows for collaborative decision-making, and facilitates potential re-prioritization or adjustment of expectations, aligning with Scrum's emphasis on adaptability and communication.

  • Escalate to the vendor's management immediately

    Why it's wrong here

    Immediately escalating to the vendor's management without first understanding the internal impact or attempting to resolve it at a lower level is premature. Such an action can strain vendor relationships and may not be the most effective initial response, potentially bypassing established communication channels. The Scrum Team should first evaluate the situation's severity and implications for the sprint goal before determining if external escalation is warranted, ensuring a measured and informed approach.

  • Immediately remove the component from the sprint backlog and continue with other work

    Why it's wrong here

    Unilaterally removing a component from the sprint backlog without assessing its impact on the sprint goal or consulting the Product Owner is an inappropriate and reactive decision. This action bypasses crucial communication and collaboration, potentially sacrificing valuable work or jeopardizing the sprint's objective without a holistic understanding. The Product Owner is responsible for maximizing value and managing the Product Backlog, making their involvement essential for such significant changes.

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Same concept, more angles

1 more way this is tested on PMP

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. A project manager discovers that a key vendor will be unable to deliver a critical component on time, which will delay the project. The contract includes penalties for late delivery. What should the project manager do first?

easy
  • A.Assess the impact on the project schedule and explore alternative solutions.
  • B.Inform the sponsor and wait for instructions.
  • C.Immediately invoke the penalty clause to incentivize the vendor.
  • D.Terminate the contract and find a new vendor.

Why A: The first step in this situation is to assess the impact of the late delivery on the project schedule and explore alternative solutions. This aligns with the risk management process and procurement best practices. By understanding the impact and identifying possible mitigation options, the project manager can make informed decisions and communicate effectively with stakeholders. Taking immediate punitive actions (C) or terminating the contract (D) without analysis could damage the vendor relationship and escalate the problem unnecessarily. Informing the sponsor (B) is important, but the project manager should first complete the impact analysis to provide a comprehensive update.

JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.