How should a portfolio manager handle a situation where a component is performing well, but the project manager is consistently missing reporting deadlines?
Trap 1: Remove the project manager from the project.
This is an escalation that should happen only after other steps fail.
Trap 2: Ignore the reporting issue as long as the project is successful.
Governance must be maintained for consistency.
Trap 3: Do the reporting for them.
The project manager is responsible for their own reporting.
- A
Discuss the issue with the project manager and implement a performance improvement plan.
Addressing the missed reporting deadlines directly with the project manager and formalising expectations through a performance improvement plan corrects the governance and communication failure while preserving the component's delivery performance, rather than escalating or replacing a manager whose project results remain sound.
- B
Remove the project manager from the project.
Why it fails: This is an escalation that should happen only after other steps fail.
- C
Ignore the reporting issue as long as the project is successful.
Why it fails: Governance must be maintained for consistency.
- D
Do the reporting for them.
Why it fails: The project manager is responsible for their own reporting.