PRINCE2F PRINCE2 Processes Practice Question
During the Controlling a Stage process, the Project Manager receives a Checkpoint Report indicating that a product will be delivered late. What should the Project Manager do first?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Assess the impact on stage tolerances and take corrective action if within tolerance
If a Checkpoint Report indicates a deviation within stage tolerances, the PM can take corrective action themselves. If it threatens stage tolerance, they must escalate.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Assess the impact on stage tolerances and take corrective action if within tolerance
Why this is correct
Assessing impact on stage tolerances first satisfies the Controlling a Stage requirement to manage by exception. The Project Manager must determine whether the delay breaches delegated tolerance before acting; if within tolerance, corrective action stays at stage level, avoiding unnecessary escalation to the Project Board.
- ✗
Revise the Stage Plan and inform the Project Board
Why it's wrong here
Revising the Stage Plan and informing the Project Board pre-empts the exception assessment; the Project Manager must first evaluate the deviation against tolerances before deciding whether escalation is warranted. It tempts because Stage Plan updates and Board communication are legitimate Controlling a Stage actions, but only after the tolerance position is established.
- ✗
Request a new Work Package from the Team Manager
Why it's wrong here
Requesting a new Work Package misdirects the response: the Team Manager already holds the Work Package and reports progress against it, so issuing another does not address the late product. It tempts because Work Packages are the mechanism for authorising work, which would be right when allocating new work, not handling a checkpoint exception.
- ✗
Raise an Exception Report immediately
Why it's wrong here
A Checkpoint Report is an internal control point; the Project Manager first assesses the deviation against the Stage Plan tolerance before escalating. An Exception Report is only raised once a forecast breach of stage or project tolerances is confirmed, so raising one immediately pre-empts that assessment.
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