An architect is troubleshooting a scenario where internal clients are experiencing intermittent connectivity issues to specific SaaS applications. Packet captures reveal that the Palo Alto Networks firewall is resetting connections due to TCP out-of-window anomalies detected by the Threat Prevention engine. What is the correct architectural adjustment?
Out-of-window resets typically stem from traffic traversing asymmetric paths, so return packets arrive outside the expected TCP window. Investigating routing symmetry and tuning TCP Strict Check or stream normalisation prevents the firewall dropping legitimate SaaS sessions.