An architect is designing mobile user security using Prisma Access. The design requires all remote users to connect via a single persistent client interface that automatically establishes secure tunnels regardless of user location. Which client software must be deployed to the endpoints?
GlobalProtect app provides the single persistent client interface that automatically establishes secure tunnels to Prisma Access regardless of user location. It satisfies the stem's requirement for always-on connectivity by selecting the nearest gateway and roaming transparently between networks.
Why this answer
GlobalProtect is Palo Alto Networks' endpoint agent that provides the persistent client interface for Prisma Access. It automatically establishes IPsec/SSL tunnels to the closest Prisma Access service connection based on user location, providing always-on secure connectivity without user intervention. This is the standard client for Prisma Access remote user deployments.
Exam trap
The trap here is confusing Prisma product families — candidates may pick Prisma SD-WAN ION or Prisma Cloud Defender because they share the 'Prisma' brand, but only GlobalProtect is the endpoint VPN client for Prisma Access.
How to eliminate wrong answers
Option A is wrong because Prisma SD-WAN ION client is for branch/SD-WAN edge devices, not end-user endpoints. Option C is wrong because Prisma Cloud Defender agent is a cloud workload protection (CWPP) agent for servers and containers, not a remote-access VPN client. Option D is wrong because WildFire is a threat-analysis sandbox service, not an endpoint connectivity client.