A SOC analyst is triaging a phishing alert that includes an email attachment. The analyst needs to determine whether the attachment is malicious before escalating. Which TWO actions are appropriate first steps in this triage? (Choose two.)
Sandbox analysis safely executes the file in an isolated environment and captures process activity, network connections, and dropped files. This reveals malicious behavior without risking production systems. It is a standard triage step when static reputation is inconclusive and helps determine the appropriate escalation path.
Why this answer
Reputation lookup and sandbox analysis are safe, fast, and evidence-based first steps. They determine maliciousness without exposing production systems or destroying evidence. Opening the file on a workstation, forwarding it broadly, or deleting it prematurely are unsafe or counterproductive.
These two actions support an informed escalation decision.
Exam trap
The trap here is believing that opening a suspicious attachment on a normal workstation is an acceptable way to 'just check' it.