Question 1,389 of 1,639
Manage a security operations environmentmediumMultiple SelectObjective-mapped

Setting Up Incident SLA Enforcement in Microsoft Sentinel

This SC-200 practice question tests your understanding of manage a security operations environment. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

Your organization uses Microsoft Sentinel and Microsoft Defender XDR. You need to ensure that all incidents are reviewed within 24 hours. Which TWO actions should you take?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Create an automation rule that runs 24 hours after incident creation and escalates if status is not 'In progress'.

Option A is correct because automation rules in Microsoft Sentinel can be configured to run a specific time after incident creation (e.g., 24 hours) and trigger an action, such as changing the status or reassigning the incident, ensuring it is reviewed within the required timeframe. This directly enforces the SLA without manual intervention.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Create an automation rule that runs 24 hours after incident creation and escalates if status is not 'In progress'.

    Why this is correct

    Correct: Automation rules can use conditions based on time.

    Related concept

    Read the scenario before looking for a memorised answer.

  • Create a playbook that runs every hour and checks incident age.

    Why it's wrong here

    Incorrect: Playbooks are not scheduled; they run on triggers.

  • Configure Microsoft Defender XDR to automatically reassign incidents after 24 hours.

    Why it's wrong here

    Incorrect: Microsoft Defender XDR doesn't manage Sentinel incidents.

  • Create a workbook that displays incidents older than 24 hours and alerts the SOC manager.

    Why this is correct

    Correct: Workbooks can visualize data and use conditional formatting to highlight.

    Related concept

    Read the scenario before looking for a memorised answer.

  • Modify the analytics rule to automatically close incidents after 24 hours.

    Why it's wrong here

    Incorrect: Analytics rules don't manage incident lifecycle.

Common exam traps

Common exam trap: answer the scenario, not the keyword

The trap here is that candidates may confuse the purpose of automation rules (for enforcement) with workbooks (for visibility) and incorrectly think that a periodic playbook or a Defender XDR feature is the correct approach, when in fact only automation rules and workbooks provide the required review and alerting capabilities.

Detailed technical explanation

How to think about this question

Automation rules in Microsoft Sentinel are evaluated at incident creation and update, and can be set with a trigger condition based on a time delay (e.g., 'After 24 hours') using the 'Time' condition. This leverages the incident's 'Created time' property and allows actions like changing status to 'Active' or reassigning to a specific owner, ensuring compliance with SOC SLAs without custom scripting.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.

What to study next

Got this wrong? Here's your next step.

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

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FAQ

Questions learners often ask

What does this SC-200 question test?

Manage a security operations environment — This question tests Manage a security operations environment — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: Create an automation rule that runs 24 hours after incident creation and escalates if status is not 'In progress'. — Option A is correct because automation rules in Microsoft Sentinel can be configured to run a specific time after incident creation (e.g., 24 hours) and trigger an action, such as changing the status or reassigning the incident, ensuring it is reviewed within the required timeframe. This directly enforces the SLA without manual intervention.

What should I do if I get this SC-200 question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Last reviewed: Jul 4, 2026

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