hardMultiple SelectObjective-mapped
PL-900 Practice Question: Which TWO Microsoft Power Platform solutions are…
Which TWO Microsoft Power Platform solutions are designed to be used together to build a complete customer feedback analysis system that collects feedback from multiple channels, processes sentiment, and provides actionable insights?
⚠ Common exam trap
Many candidates confuse the role of Power BI (visualization) with the need for actual sentiment processing and automation, leading them to select Power BI instead of AI Builder or Power Automate, when the question specifically requires solutions that collect, process, and provide insights—not just display them.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
AI Builder
AI Builder (D) is correct because it provides pre-built AI models for sentiment analysis, which can process feedback text from multiple channels to determine positive, negative, or neutral sentiment. Power Automate (E) is correct because it orchestrates the collection of feedback from various sources (e.g., email, forms, social media) and triggers actions based on sentiment results, enabling a complete automated feedback analysis pipeline.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Dataverse
Why it's wrong here
Dataverse is a data platform, not an analysis tool.
- ✗
Power Apps
Why it's wrong here
Power Apps is for building apps, not for analysis pipeline.
- ✗
Power BI
Why it's wrong here
Power BI is for visualization, but the question asks for building the system; Power BI is downstream.
- ✓
AI Builder
Why this is correct
Can process sentiment analysis from text feedback.
- ✓
Power Automate
Why this is correct
Can collect feedback from multiple channels and trigger processes.
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