MS-700 Monitor, Report on, and Troubleshoot Teams Practice Question
Your company is in the process of rolling out Microsoft Teams to 5,000 users. You need a centralized tool that provides a checklist of deployment tasks and monitors the progress of the rollout, including user readiness and environmental readiness. Which tool should you use?
⚠ Common exam trap
MS-700 often tests the confusion between Teams Advisor (deployment planning and progress) and Adoption Score (post-deployment usage metrics) — candidates pick Adoption Score because it sounds like it 'monitors progress,' but it does not provide a deployment checklist or readiness assessment.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Teams Advisor
Teams Advisor is the centralized deployment tool in the Teams admin center that provides a task checklist, monitors rollout progress, and assesses both user readiness and environmental readiness for a Teams deployment. It is purpose-built for exactly this scenario — guiding an organization through a phased Teams rollout with visibility into completion status. The other tools serve different purposes (troubleshooting, device health, adoption metrics).
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Teams Advisor
Why this is correct
Teams Advisor provides a structured approach to rolling out Teams by creating a personalized project plan for your organization. It helps monitor readiness tasks and provides a central location for the deployment team to collaborate, ensuring that all technical and user-adoption prerequisites are met before moving to the next phase.
- ✗
Microsoft Support and Recovery Assistant (SaRA)
Why it's wrong here
The Microsoft Support and Recovery Assistant is a diagnostic tool used to fix specific sign-in or installation issues on an individual user's machine. It is not a project management or deployment monitoring tool and cannot provide a centralized overview of an entire organization's rollout progress or environmental readiness.
- ✗
Teams Device Health
Why it's wrong here
Teams Device Health focuses on monitoring the status and performance of Teams-certified hardware, such as Teams Rooms or IP phones. While it is useful for ongoing maintenance, it does not provide the deployment checklists, project planning, or user readiness tracking features that are found within the Teams Advisor tool.
- ✗
Microsoft 365 Adoption Score
Why it's wrong here
Adoption Score provides insights into how people are using Microsoft 365 services and the quality of their experience, but it is not a deployment planning tool. It focuses on post-deployment usage patterns rather than the specific checklist of technical tasks required to set up the environment during a rollout.
About these practice questions
One of 211 original MS-700 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MS-700 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-700 exam.