MS-700 Monitor, Report on, and Troubleshoot Teams Practice Question
You are troubleshooting a Teams meeting issue where attendees from a specific remote office experience choppy video and audio. You suspect network problems. Which tool should you use to analyze the network connectivity for that office?
⚠ Common exam trap
Test-takers frequently confuse Network Planner with the network connectivity test tool, thinking both can troubleshoot live network issues.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Microsoft 365 network connectivity test tool
The Microsoft 365 network connectivity test tool is designed to assess network readiness and connectivity from a specific location to Microsoft 365 services, including Teams. It can pinpoint issues like high latency or packet loss that cause poor media quality. Network Planner is for planning, Call Analytics is for individual calls, and usage reports are for adoption metrics.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Teams usage reports
Why it's wrong here
Teams usage reports provide aggregate data on how users are using Teams, such as number of meetings and messages. They do not include network performance metrics or connectivity details. Therefore, they cannot help diagnose choppy video and audio caused by network problems in a specific office.
- ✓
Microsoft 365 network connectivity test tool
Why this is correct
The Microsoft 365 network connectivity test tool (available at connectivity.office.com) allows you to run tests from a specific location to assess network readiness for Teams. It measures latency, packet loss, and connectivity to Microsoft 365 endpoints. This tool can help identify if the remote office has network issues affecting Teams media quality, making it the right choice for this scenario.
- ✗
Teams Network Planner
Why it's wrong here
Network Planner is a design tool that helps estimate bandwidth requirements for Teams across your network. It does not provide real-time diagnostics or troubleshooting for an existing network issue. It is used before deployment or when planning changes, not for analyzing current connectivity problems in a specific office.
- ✗
Call Analytics
Why it's wrong here
Call Analytics is used to troubleshoot individual call quality issues by providing per-user call details. While it can show network metrics for a specific call, it does not provide a comprehensive analysis of the network connectivity for an entire office. It is more reactive and user-specific, not suited for assessing overall network health of a location.
About these practice questions
This MS-700 question is part of Courseiva's 211-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MS-700 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-700 exam.