MS-700 Manage Teams, Channels, Chats, and Apps Practice Question
You are the Teams administrator. You need to prevent a group of temporary contractors from starting new 1:1 private chats, but they must still be able to participate in channel conversations. Which policy should you modify?
⚠ Common exam trap
The trap is thinking External Access or App Permission policies control internal chat — candidates may confuse external federation with internal 1:1 chat restrictions, but Messaging Policy is the correct control.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Teams Messaging policy
The Teams Messaging Policy includes settings that control chat permissions, such as AllowUserChat, which can be turned off to prevent users from starting new 1:1 chats while still allowing channel conversations. Channel conversations are governed separately (by team/channel settings and the channel moderation), so disabling chat in the Messaging Policy meets the requirement.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
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Teams App Permission policy
Why it's wrong here
App permission policies control which applications a user can access, such as Third-party apps or Custom apps. They do not govern the core communication features of the Teams client, such as the ability to start a private chat. Managing chat functionality requires a messaging policy, which is designed for communication feature control.
- ✓
Teams Messaging policy
Why this is correct
The messaging policy contains a toggle for 'Chat'. By creating a custom messaging policy with this setting turned off and assigning it to the contractors, you effectively prevent them from starting private conversations. This policy does not affect their ability to post in channels, which is managed by team-level permissions and membership.
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Teams Meeting policy
Why it's wrong here
Meeting policies are used to control the features available during a scheduled or ad-hoc meeting, such as recording, screen sharing, or the meeting chat. They do not control the persistent 1:1 chat feature found in the 'Chat' tab of the Teams client. Therefore, modifying this policy would not achieve the desired restriction.
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External Access settings
Why it's wrong here
External access settings control how your users communicate with people outside your organization (federation). They do not manage the internal chat capabilities of your own users or contractors who are already part of your tenant. These settings are too broad and focus on cross-tenant communication rather than internal user feature restrictions.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MS-700 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-700 exam.