MS-700 Manage Meetings and Calling Practice Question
You are managing a global organization. Which THREE factors impact the media quality of a Teams call for a remote user? (Select three)
⚠ Common exam trap
The trap is selecting license or identity-related options because they sound 'important' to Teams — candidates must recognize that media quality is a network transport concern, not a licensing or authentication concern.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Network jitter
Network jitter, packet loss, and Round Trip Time (RTT) are the three primary network metrics that directly degrade real-time media quality in Microsoft Teams. Jitter causes audio/video distortion, packet loss causes gaps and artifacts, and high RTT introduces latency that makes conversation feel unnatural. These are the factors Microsoft explicitly documents as impacting Teams call quality.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Network jitter
Why this is correct
Jitter represents the variation in packet arrival time. High jitter causes audio distortion and choppy communication, as the Teams client struggles to reassemble voice packets in the correct sequence. It is a critical metric for diagnosing poor user experience in real-time media traffic over internet connections.
- ✓
Packet loss
Why this is correct
Packet loss occurs when data units sent over the network fail to reach their destination. In Teams meetings, even minor packet loss results in degraded audio and dropped video frames, making it one of the most common causes of poor media quality in remote working environments.
- ✓
Round Trip Time
Why this is correct
Round Trip Time measures the delay between the client and the media relay. High latency results in a laggy conversation where participants talk over each other. Keeping this value low is vital for a smooth, natural-feeling meeting, especially when users are connecting from geographically distant locations.
- ✗
Microsoft Entra ID password policy
Why it's wrong here
The Microsoft Entra ID password policy governs authentication security, such as complexity and rotation intervals. It has zero impact on the technical performance of real-time media streams, such as audio or video quality, during a meeting. Authentication happens once at the start, whereas media quality is continuous.
- ✗
Microsoft 365 license type
Why it's wrong here
While license types determine access to features like large meetings or webinars, they do not throttle or impact the underlying network performance of the media stack. A user with a basic license experiences the same transport-level network quality as a user with an enterprise-grade license.
About these practice questions
One of 211 original MS-700 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MS-700 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-700 exam.