MS-700 Monitor, Report on, and Troubleshoot Teams Practice Question
You are a Teams administrator. You need to troubleshoot why a specific user's Teams meeting recordings are not being saved to SharePoint and OneDrive as expected. You have verified that the user has the necessary licenses and that the meeting policy allows recording. What should you check next?
⚠ Common exam trap
The trap here is assuming that recording failures are always due to Teams policies or service outages, when in fact storage quota and permissions are frequent culprits.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The user's OneDrive for Business storage quota and SharePoint site permissions.
After confirming licenses and meeting policies, the next likely cause of recording failures is issues with the storage destination. Teams recordings are saved to SharePoint and OneDrive, so checking the user's OneDrive storage quota and SharePoint permissions is essential. If the OneDrive is full or the user lacks edit permissions to the SharePoint site, recordings will fail.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The user's Exchange Online mailbox size and archiving policy.
Why it's wrong here
Exchange Online mailbox size does not affect Teams meeting recording storage, as recordings are saved to SharePoint and OneDrive, not to the mailbox. While the mailbox is used for scheduling and some meeting artifacts, it is not the storage location for recordings. Therefore, checking mailbox size would not resolve the issue.
- ✗
The Teams meeting policy setting for cloud recording.
Why it's wrong here
The scenario states that the meeting policy allows recording, so this setting is already confirmed. Rechecking it would be redundant and would not address the issue. The problem is likely with the storage location, not the policy, so focusing on storage-related configurations is more productive.
- ✓
The user's OneDrive for Business storage quota and SharePoint site permissions.
Why this is correct
Teams meeting recordings are stored in SharePoint and OneDrive. If the user's OneDrive is out of storage or if they lack permissions to the SharePoint site where the recording should be saved, the recording will fail. Checking storage quota and permissions is the logical next step after verifying licenses and policies, as these are common blockers for recording storage.
- ✗
The Microsoft Stream service health status in the Microsoft 365 admin center.
Why it's wrong here
Microsoft Stream is used for storing recordings in some legacy scenarios, but new Teams recordings are stored in SharePoint and OneDrive. While service health is important, if only one user is affected, it is unlikely a service-wide issue. Checking service health for Stream would not address user-specific storage problems.
About these practice questions
This MS-700 question is part of Courseiva's 211-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MS-700 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-700 exam.