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MS-700 Configure and Manage a Teams Environment Practice Question

Exhibit

{
  "AppId": "com.microsoft.teamspace.tab.planner",
  "Status": "Blocked",
  "Scope": "TenantWide"
}

Refer to the exhibit. You attempt to enable Planner for a specific department, but users report it is still unavailable. Based on the JSON configuration, what must you do?

⚠ Common exam trap

MS-700 often tests the hierarchy of app controls; candidates might think a user-level policy can override a tenant-wide block, but tenant settings always take precedence.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Change the tenant-wide app status to Allowed

In Microsoft Teams, app permission policies and app setup policies control availability, but the tenant-wide app status must be set to 'Allowed' for an app to be available to any user. If the app is blocked at the tenant level, no policy can override it. Therefore, changing the tenant-wide app status to Allowed is required.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✗

    Assign a new App Setup policy to the users

    Why it's wrong here

    Assigning a new setup policy only affects the pinned apps on the user's sidebar. It cannot override a tenant-wide block. Since the app is blocked at the tenant level, changing the setup policy will not make the app available to the users, regardless of their assignments.

  • ✓

    Change the tenant-wide app status to Allowed

    Why this is correct

    The exhibit shows the status is blocked at a tenant-wide scope. To make the app available, you must first update the tenant-level configuration to allow the application. Only after the tenant-wide block is removed can individual App Permission Policies be effectively used to manage access for specific users.

  • ✗

    Update the Teams policy assigned to the department

    Why it's wrong here

    Teams policies govern team structure and channel creation, not application access. Updating this policy would have no effect on the availability of Planner, which is strictly managed by app-specific permission policies and tenant-wide application settings, not by the general Teams policy configuration.

  • ✗

    Add the users to the 'App Creators' group

    Why it's wrong here

    Membership in an 'App Creators' group does not override a tenant-wide application block. Blocking apps is a global administrative control; once an app is blocked at the tenant level, no user-level permission or group membership can circumvent that block to enable the app for usage.

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed September 2026 · checked against the official Microsoft exam blueprint

This MS-700 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-700 exam.