MS-700 Monitor, Report on, and Troubleshoot Teams Practice Question
A user complains that their screen sharing quality is blurry during calls. Which metric in Call Analytics is most relevant to investigate this?
⚠ Common exam trap
MS-700 often tests the distinction between audio-quality metrics (jitter, packet loss, RTT) and video-quality metrics (bitrate, frame rate), and candidates incorrectly pick RTT or jitter when the complaint is specifically about blurry video.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Video/Sharing Bitrate
Video and screen sharing quality in Teams is directly governed by the video/sharing bitrate reported in Call Analytics. A low bitrate indicates the encoder is sending fewer bits per second, which manifests as blurry or pixelated video. Investigating this metric tells you whether the issue is bandwidth, network congestion, or a device/encoder limitation.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Audio Jitter
Why it's wrong here
Audio jitter specifically refers to the variance in packet arrival time for voice traffic. While it affects sound quality, it does not directly impact the visual quality or resolution of screen-sharing content, which is handled as a separate data stream within the media stack.
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Round Trip Time (RTT)
Why it's wrong here
Round Trip Time measures the latency between endpoints. While high latency can cause a delay in screen updates, it does not explain blurriness, which is typically caused by insufficient bitrate or frame rate drops due to network congestion or poor bandwidth availability.
- ✓
Video/Sharing Bitrate
Why this is correct
The bitrate indicates how much data is being transmitted per second for the screen sharing stream. If the bitrate is low, the Teams client will dynamically reduce the resolution, resulting in the blurry images that the user observes during their presentation.
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Signaling latency
Why it's wrong here
Signaling latency relates to the time taken to establish a connection or send chat messages. It does not influence the quality of the media stream once the call is established and is therefore irrelevant to troubleshooting blurry video or screen sharing quality issues.
About these practice questions
This MS-700 question is part of Courseiva's 211-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MS-700 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-700 exam.