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Manage Meetings and Calling →mediumMultiple Choice

MS-700 Manage Meetings and Calling Practice Question

A Teams administrator at Contoso needs to ensure that when a user dials an emergency number from a Teams client in the United States, the call is routed to the appropriate Public Safety Answering Point (PSAP) and includes the user's validated street address. The organization uses Microsoft Calling Plans. What should the administrator configure first?

⚠ Common exam trap

The trap here is assuming that enabling Enterprise Voice and assigning a phone number automatically configures emergency calling, when in fact a validated emergency location must be explicitly added and assigned.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Add and validate an emergency location for the user, then assign it.

For Microsoft Calling Plans, emergency calling requires each user to have a validated emergency location assigned. This location is used to route the call to the correct PSAP and to provide the dispatcher with the caller's address. While network topology can be used for dynamic location in Direct Routing, Calling Plans rely on the static assignment of a validated civic address.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✓

    Add and validate an emergency location for the user, then assign it.

    Why this is correct

    For Calling Plans, the administrator must add and validate an emergency location (civil address) in the Teams admin center and assign it to the user. This address is transmitted to the PSAP during an emergency call. Without a validated location, the call may not route to the correct PSAP or may fail. This is the foundational step for emergency calling.

  • ✗

    Create an emergency calling policy and assign it to the user.

    Why it's wrong here

    Emergency calling policies control whether users can be notified when an emergency call is placed, not the routing or location transmission. They do not supply the validated address required for PSAP routing. Without a registered emergency location, the call cannot be routed correctly even with a policy assigned. Therefore, this is not the first configuration step.

  • ✗

    Enable the user for Enterprise Voice and assign a phone number.

    Why it's wrong here

    Enabling Enterprise Voice and assigning a phone number are prerequisites for making calls, but they do not ensure emergency calls are routed with the correct address. Without a validated emergency location, emergency calls may not reach the correct PSAP. So this step alone does not satisfy the requirement.

  • ✗

    Configure a network topology and associate the subnet with a location.

    Why it's wrong here

    Network topology and subnet association are used for dynamic emergency calling with Direct Routing or Operator Connect, not for Microsoft Calling Plans. With Calling Plans, the emergency location is assigned statically to the user. While network settings can help with dynamic locations, they are not the first requirement for Calling Plans emergency calling.

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed September 2026 · checked against the official Microsoft exam blueprint

This MS-700 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-700 exam.