MD-102 Manage and maintain devices Practice Question
Your organization uses Windows Autopilot for device provisioning. Users report that after initial setup, devices are not automatically enrolled in Microsoft Intune. What should you verify?
⚠ Common exam trap
Many exam-takers confuse post-enrollment policies (configuration profiles, compliance, Conditional Access) with the prerequisite registration step, assuming any assigned policy will force enrollment, when in fact the device must first be recognized by Autopilot via a valid hardware hash.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
That the devices are registered in Windows Autopilot with a valid hardware hash.
Windows Autopilot requires devices to be registered in the Autopilot service with a valid hardware hash (or other unique identifier like PKID or serial number) so that the service can match the device during OOBE and trigger the enrollment process into Intune. Without a valid hardware hash, the device will not be recognized by Autopilot and will proceed through standard OOBE without automatic Intune enrollment.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
That a device configuration profile is assigned to the devices.
Why it's wrong here
Configuration profiles are applied after enrollment.
- ✓
That the devices are registered in Windows Autopilot with a valid hardware hash.
Why this is correct
Autopilot devices must be registered to automatically enroll in Intune.
- ✗
That a Conditional Access policy is in place requiring Intune enrollment.
Why it's wrong here
Conditional Access does not trigger enrollment.
- ✗
That a device compliance policy is assigned to the Autopilot devices.
Why it's wrong here
Compliance policies are applied after enrollment, not before.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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