MD-102 Prepare infrastructure for devices Practice Question
Your organization uses Microsoft Intune to manage devices. You have a compliance policy that requires devices to have a password of at least 6 characters. Some users report that their devices are marked as non-compliant even though they have a password set. What is the most likely cause?
⚠ Common exam trap
Test-takers frequently assume compliance policies apply to all devices automatically, overlooking the fact that policy assignment to specific user or device groups is required for evaluation to occur.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The compliance policy is assigned to a user group that does not include the affected users.
The most likely cause is that the compliance policy is assigned to a user group that does not include the affected users. In Microsoft Intune, compliance policies are evaluated based on user or device group assignments. If a user is not a member of the assigned user group, the policy will not apply to their enrolled devices, and those devices will not be evaluated for compliance, often resulting in a non-compliant status or no status at all.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The password length setting is set to '6' but the device requires a minimum of 8.
Why it's wrong here
The policy requires at least 6, so 8 would be compliant.
- ✗
The compliance policy is assigned to device groups, but the devices are user-enrolled.
Why it's wrong here
Device groups are valid for all enrollment types; this would not cause non-compliance.
- ✓
The compliance policy is assigned to a user group that does not include the affected users.
Why this is correct
If the policy is not assigned to the user or device group containing the users, they won't receive the policy and may be non-compliant by default.
- ✗
The device uses a PIN instead of a password, which is not evaluated.
Why it's wrong here
Intune treats PIN as a password for compliance evaluation.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Compliance
Compliance is the process of ensuring that an organization follows laws, regulations, standards, and internal policies that apply to its operations and data handling.
Key term
Policy
A policy is a set of rules or guidelines that defines how an organization manages, secures, and operates its IT systems and services.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.