The most likely cause is that the device is enrolled in a personally-owned work profile. This is because managed Google Play apps configured for deployment through Microsoft Intune require the device to be in corporate-owned work profile or fully managed mode, as personally-owned work profiles impose restrictions that can block app installation or cause a failed status. On the Microsoft 365 Endpoint Administrator MD-102 exam, this concept tests your understanding of Android Enterprise enrollment modes and their impact on app deployment—a common trap is assuming all Android Enterprise devices support the same app policies, when in fact personally-owned profiles limit managed app behavior. Remember that corporate-owned devices give you full control, while personally-owned profiles are user-centric and can cause deployment failures for apps that demand device-level management. A useful memory tip: "Personal profile, partial control; corporate profile, complete control."
MD-102 Manage applications Practice Question
This MD-102 practice question tests your understanding of manage applications. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization uses Microsoft Intune to manage Android Enterprise devices. You need to deploy a managed Google Play app to a device. The app appears in the managed Google Play store but the deployment status shows 'Failed'. What is the most likely cause?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "most likely"
Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The device is enrolled in a personally-owned work profile.
Option C is correct because managed Google Play apps require that the device is enrolled in corporate-owned work profile or fully managed mode. If the device is in personally-owned work profile, some apps may fail. Option A is wrong because Google Play Services are required for all Android devices. Option B is wrong because store access is controlled by policy. Option D is wrong because the app is in the managed store.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
The device is enrolled in a personally-owned work profile.
Why this is correct
Some apps require corporate-owned enrollment.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
✗
The device is not allowed to access the managed Google Play store.
Why it's wrong here
If the app appears in the store, access is allowed.
✗
The app is not approved in the managed Google Play store.
Why it's wrong here
The app appears in the store, so it is approved.
✗
The device does not have Google Play Services installed.
Why it's wrong here
Play Services are required for any app installation.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Manage applications — This question tests Manage applications — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The device is enrolled in a personally-owned work profile. — Option C is correct because managed Google Play apps require that the device is enrolled in corporate-owned work profile or fully managed mode. If the device is in personally-owned work profile, some apps may fail. Option A is wrong because Google Play Services are required for all Android devices. Option B is wrong because store access is controlled by policy. Option D is wrong because the app is in the managed store.
What should I do if I get this MD-102 question wrong?
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A user reports that a required app is not installing on their Android Enterprise device. The device is enrolled in Intune and shows as compliant. The app is assigned to the user. What is the most likely cause?
medium
A.The device is not compliant with conditional access policies.
✓ B.The user does not have the Company Portal app installed.
C.The app is not available on Managed Google Play.
D.The device does not have a work profile configured.
Why B: If the device is enrolled but the app is not installing, the user may not have the Company Portal app. Option B is correct because the Company Portal is required for app installation. Option A is wrong because the device is compliant. Option C is wrong because Google Play is used for store apps. Option D is wrong because work profile is already set up.
Variation 2. Your organization manages Android Enterprise personally-owned work profile devices with Microsoft Intune. You need to deploy a managed Google Play app to these devices. The app is already approved in managed Google Play and added to Intune. When you assign the app as 'Required' to a user group, some users report that the app is not installed on their devices, and they do not see it in the work profile. You verify that the devices are enrolled and checked in with Intune. The app is listed as 'Pending' in the Intune console for those devices. What is the most likely cause?
hard
A.The app is not approved in managed Google Play for the organization.
B.The devices do not have a VPN profile configured.
C.The users do not have an app protection policy assigned.
✓ D.The managed Google Play Store app is disabled on the devices.
Why D: Option D is correct because in a work profile, the managed Google Play Store app must be present and active; if it is disabled, apps cannot be installed. Option A is wrong because the app is already approved. Option B is wrong because VPN is not required. Option C is wrong because there is no app protection policy requirement for installation.
Last reviewed: Jun 21, 2026
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This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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